At a Glance
- Tasks: Lead a team to create unforgettable events and ensure top-notch service for guests.
- Company: Join the prestigious InterContinental London O2, located by the River Thames.
- Benefits: Enjoy 28 days holiday, free meals, discounts, and employee recognition programmes.
- Other info: Great opportunities for career growth and development in a five-star setting.
- Why this job: Be part of a dynamic team in a vibrant, fast-paced environment.
- Qualifications: Strong communication, organisational skills, and experience in hospitality preferred.
The predicted salary is between 28111 - 28111 £ per year.
Salary - £ 28,111.20 plus tronc Holiday - 28 days holiday, enhanced after 5 years of service.
But there's more...
Free meals on duty.
Uniform offered and dry-cleaned.
Discounted employee friends & family rates at Arora Hotels.
Food and beverage discounts.
Christmas gifts and employee parties.
Introduce a friend scheme.
Cycle 2 work scheme.
UK attraction discounts @ Merlin Entertainments.
Taste card.
Life assurance scheme.
Wage stream.
Employee assistance programme.
Arora star employee recognition.
Long service recognition award.
About us...
Nestled on Greenwich Peninsula, attached to the O2, Inter Continental London O2 embraces a captivating backdrop of the River Thames and Canary Wharf.
Our five-star hotel includes 493 bedrooms, a diverse dining selection, spa facilities, state-of-the-art conference and meeting rooms, including the UK's largest pillar-free ballroom.
A bit about what you will do...
M&E Supervisors lead by example and promote teamwork and quality service through excellent daily communication.
They play a key role in providing the finest personalised service for our guests and creating memorable experiences.
- Coordinate and supervise Event Waiters, providing support and assistance when necessary.
- Handle guest queries and resolve any requests or concerns promptly and professionally.
- Deal with last minute requests efficiently.
- Work closely and communicate effectively with other departments to ensure seamless guest experiences.
- Ensure function rooms are set up and well equipped to make both private and corporate event a resounding success.
- Complete time sheets make sure they are signed and correctly recorded.
Providing high quality service and attention to detail come naturally to you. - Excellent communication skills.
- Strong supervisorial and organisational skills.
- Very good at multi-tasking and remaining calm under pressure.
- Feeling comfortable in a fast-paced, busy environment.
- You value being part of a team and supporting your colleagues.
- A smart and professional appearance.
- Most of all, you will have an approachable, positive, and proactive manner.
- Experience in a similar role within a 5-star hotel is a significant advantage.
- #J-18808-Ljbffr
Meeting and Events Operations Supervisor - 02- Meeting & Events in Ilford employer: InterContinental London - The O2
Intercontinental London O2 is an exceptional employer, offering a vibrant work culture in a stunning location by the River Thames. With competitive pay, generous holiday allowances, and opportunities for career advancement within the Arora group, employees can thrive in a supportive environment that values teamwork and personal growth. Enjoy free meals on duty and a professional uniform while being part of a dynamic team dedicated to providing unforgettable experiences for our guests.
Contact Details:
InterContinental London - The O2 Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Meeting and Events Operations Supervisor - 02- Meeting & Events in Ilford
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like InterContinental London - The O2. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to InterContinental London - The O2
Don't be shy about reaching out to InterContinental London - The O2 directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Meeting and Events Operations Supervisor - 02- Meeting & Events in Ilford
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about InterContinental London - The O2 and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at InterContinental London - The O2
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
