At a Glance
- Tasks: Welcome guests with a smile and assist with their luggage and vehicles.
- Company: Join the prestigious Intercontinental London O2, located by the River Thames.
- Benefits: Enjoy competitive salary, free meals, discounts, and holiday perks.
- Other info: Great career growth opportunities in a dynamic, five-star hotel environment.
- Why this job: Be the first friendly face guests see and create memorable experiences.
- Qualifications: Excellent communication skills and a positive, proactive attitude.
The predicted salary is between 25000 - 30000 £ per year.
Salary & Benefits
Salary – £28,681 plus tronc Holiday. 28 days holiday, enhanced after 5 years of service.
Benefits include
- Free meals on duty.
- Uniform offered and dry cleaned.
- Discounted employee, friends & family rates at Arora Hotels.
- Food and beverage discounts.
- Christmas gifts and employee parties.
- Introduce a friend scheme.
- Cycle 2 work scheme.
- UK attraction discounts @ Merlin Entertainments.
- Taste card.
- Life assurance scheme.
- Wage stream.
- Employee assistance programme.
- Arora star employee recognition.
- Long service recognition award.
About Us
Nestled on Greenwich Peninsula, attached to the O2, Intercontinental London O2 embraces a captivating backdrop of the River Thames and Canary Wharf.
Our five‑star hotel includes 453 bedrooms, a diverse dining selection, spa facilities, state‑of‑the‑art conference and meeting rooms including the UK’s largest pillar‑free ballroom.
What You Will Do
Door Persons on our team ensure a warm and welcoming service for our guests.
Their approachable presence at the hotel entrance and their care of luggage ensure a relaxing start for all our guests.
- Greet our guest with a warm welcome and an infectious smile.
- Assist our guests in and out of vehicles by opening doors graciously and courteously.
- Valet park guest cars in a safe manner.
- Ensuring all luggage needs are dealt with promptly and professionally.
- Knowledgeable about the hotel facilities, activities, promotions, and happenings in the local area to provide accurate information.
About You
- Providing high quality service comes naturally to you.
- A smart and professional appearance.
- Excellent communication skills.
- You value being part of a team and supporting your colleagues.
- Most of all, you will have an approachable, positive, and proactive manner.
- 5‑star hotel experience in a similar role would be a real advantage.
- Grow with Us
We are growing rapidly and with growth comes advancement opportunities.
Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.
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Contact Details:
InterContinental London - The O2 Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Door Person - 02- Front Office in Ilford
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
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✨Reach Out Directly to InterContinental London - The O2
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We think you need these skills to ace Door Person - 02- Front Office in Ilford
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about InterContinental London - The O2 and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at InterContinental London - The O2
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
