At a Glance
- Tasks: Create special moments in our luxurious spa and provide high-quality treatments.
- Company: Join the prestigious Intercontinental London O2, a five-star hotel with stunning views.
- Benefits: Enjoy 28 days holiday, free meals, discounts, and employee recognition programmes.
- Other info: Exciting career progression opportunities within a rapidly growing company.
- Why this job: Make a real impact on guests' wellbeing in a serene environment.
- Qualifications: Must have a level 3 Beauty qualification and massage certification.
The predicted salary is between 27583 - 27583 £ per year.
Salary – £27,583 plus tronc
Holiday – 28 days holiday, enhanced after 5 years of service.
But there's more...
- Free meals on duty.
- Uniform offered and dry cleaned.
- Discounted employee friends & family rates at Arora Hotels.
- Food and beverage discounts.
- Christmas gifts and employee parties.
- Introduce a friend scheme.
- Cycle 2 work scheme.
- UK attraction discounts @ Merlin Entertainments.
- Taste card.
- Life assurance scheme.
- Wage stream.
- Employee assistance programme.
- Arora star employee recognition.
- Long service recognition award.
About us...
Nestled on Greenwich Peninsula, attached to the O2, Intercontinental London O2 embraces a captivating backdrop of the River Thames and Canary Wharf. Our five-star hotel includes 453 bedrooms, a diverse dining selection, spa facilities, state of the art conference and meeting rooms including the UK largest pillar‑free ballroom.
A bit about what you will do...
Spa Therapists in our team embrace every opportunity to create special moments in our luxurious spa, providing a personal experience that enhances the overall wellbeing and relaxation of our guests. Offering high quality professional treatments in a serene and relaxing environment. Perform prep work and properly clean and restock the treatment room. Ensure exceptional customer service, always considering the wellness needs and concerns of our guests. Promote spa products and services with complete knowledge and understanding. Cover reception shifts when required.
More about you...
Providing high‑quality service comes naturally to you. Excellent communication and interpersonal skills. A smart and professional appearance. You value being part of a team and supporting your colleagues. Ability to work without direct supervision. Most of all, you will have an approachable, positive, and proactive manner. Experience in a similar role within a 5‑star hotel is a significant advantage. A recognised beauty qualification, level 3 Beauty or equivalent. Massage qualification is a must.
Grow with us...
We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.
Lux Spa Therapist - 5-Star Wellness & Growth employer: InterContinental London - The O2 - Spa
At Intercontinental London O2, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises employee wellbeing and growth. With competitive benefits such as 28 days of holiday, free meals on duty, and extensive discounts, our team members enjoy a supportive environment that fosters personal and professional development. Located in the stunning Greenwich Peninsula, our luxurious spa provides a unique opportunity to create memorable experiences for guests while advancing your career in the hospitality industry.
Contact Details:
InterContinental London - The O2 - Spa Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Lux Spa Therapist - 5-Star Wellness & Growth
✨Tip Number 1
Network like a pro! Connect with people in the industry, especially those who work at Arora Hotels. Attend events or workshops where you can meet potential colleagues and show off your passion for wellness and customer service.
✨Tip Number 2
Showcase your skills! When you get the chance to chat with hiring managers or during interviews, highlight your experience in providing high-quality treatments and exceptional customer service. Share specific examples that demonstrate your expertise and how you create special moments for guests.
✨Tip Number 3
Be proactive! If you see an opportunity to apply for the Lux Spa Therapist position, don’t hesitate. Head over to our website and submit your application. The sooner you apply, the better your chances of landing that dream job!
✨Tip Number 4
Prepare for the interview! Research Arora Hotels and understand their values and what makes them stand out. Be ready to discuss how you align with their mission of providing a luxurious experience and how you can contribute to their team.
We think you need these skills to ace Lux Spa Therapist - 5-Star Wellness & Growth
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you love what you do and how you can bring that energy to our spa team.
Tailor Your CV:Make sure your CV is tailored to the Lux Spa Therapist position. Highlight your relevant experience and qualifications, especially any work in 5-star hotels or similar environments. We want to see how you fit into our world!
Be Professional Yet Approachable:Your written application should reflect the smart and professional appearance we value. But don’t forget to keep it friendly and approachable – we’re looking for team players who can connect with our guests!
Apply Through Our Website:For the best chance of joining our team, make sure to apply through our website. It’s the easiest way for us to see your application and get you on the path to a rewarding career with us at Arora Hotels!
How to prepare for a job interview at InterContinental London - The O2 - Spa
✨Know Your Treatments
Make sure you’re well-versed in the spa treatments and services offered. Familiarise yourself with the products used and be ready to discuss how they benefit guests. This shows your passion for the role and helps you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in previous roles. Highlight situations where you went above and beyond to ensure a guest's satisfaction, as this is crucial in a luxury spa environment.
✨Dress to Impress
Since a smart and professional appearance is key, choose an outfit that reflects the high standards of a 5-star hotel. Aim for a polished look that aligns with the spa's serene atmosphere, as first impressions matter!
✨Emphasise Teamwork
Be ready to discuss how you work within a team. Share experiences where you supported colleagues or contributed to a positive team dynamic. This will resonate well, as being part of a team is highly valued in this role.
