At a Glance
- Tasks: Deliver top-notch treatments and train a talented team in a serene spa environment.
- Company: Join a prestigious 5-star hotel with a focus on wellness and relaxation.
- Benefits: Enjoy competitive salary, free meals, discounts, and recognition for your hard work.
- Other info: Dynamic workplace with opportunities for growth and employee recognition.
- Why this job: Make a real difference in guests' wellness while developing your career in a supportive team.
- Qualifications: Must have beauty qualifications and experience in a similar role.
The predicted salary is between 30011 - 30011 £ per year.
Salary: £30,011 plus tronc
Holiday: 28 days, enhanced after 5 years of service.
Benefits:
- Free meals on duty
- Uniform offered and dry cleaned
- Discounted employee friends & family rates at Arora Hotels
- Food and beverage discounts
- Christmas gifts and employee parties
- Introduce a friend scheme
- Cycle 2 work scheme
- UK attraction discounts @ Merlin Entertainments
- Taste card
- Life assurance scheme
- Wage stream
- Employee assistance programme
- Arora star employee recognition
- Long service recognition award
What you will do:
- Offer high quality professional treatments in a serene and relaxing environment.
- Effectively pass on product and service knowledge to all therapists.
- Ensure exceptional customer service, always considering the wellness needs and concerns of our guests.
- Develop, train and coach therapists to maintain our exceptionally high standards.
- Assist Spa Manager with monitoring stock levels, ordering products, conducting trade tests and interviewing potential therapists.
- Pay attention to budgets and targets to ensure spa’s profitability.
- Promote spa products and services with complete knowledge and understanding.
- Cover reception shifts when required.
More about you:
- Providing a high-quality service comes naturally to you.
- Excellent supervisorial, communication and interpersonal skills.
- A smart and professional appearance.
- You value being part of a team and supporting your colleagues.
- Most of all, you will have an approachable, positive, and proactive manner.
- Experience in a similar role within a 5-star hotel is a significant advantage.
- A recognized beauty qualification, level 3 Beauty or equivalent.
- Massage qualification is a must.
Head Therapist employer: InterContinental London - The O2 - Spa
As a Head Therapist at Arora Hotels, you will thrive in a supportive and dynamic work environment that prioritises employee well-being and professional growth. With competitive benefits such as enhanced holiday entitlement, free meals on duty, and a range of discounts, you will enjoy a fulfilling career while contributing to our commitment to exceptional customer service in a serene setting. Join us to be part of a team that values recognition and offers opportunities for development within the hospitality industry.
Contact Details:
InterContinental London - The O2 - Spa Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Head Therapist
✨Tip Number 1
Network like a pro! Reach out to your connections in the spa and wellness industry. You never know who might have a lead on the Head Therapist role or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you get the chance, offer to demonstrate your treatment techniques or share your product knowledge during interviews. This will highlight your expertise and passion for the role.
✨Tip Number 3
Be proactive! Follow up after your interview with a thank-you note. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great way to reiterate why you’re the perfect fit!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got all the latest job openings, and applying directly can sometimes give you an edge. Let’s get you that Head Therapist position!
We think you need these skills to ace Head Therapist
Some tips for your application 🫡
Show Off Your Skills:When you're writing your application, make sure to highlight your relevant experience and qualifications. We want to see how your background aligns with the Head Therapist role, so don’t hold back on showcasing your beauty qualifications and any supervisory experience you've got!
Be Personable:Remember, we’re looking for someone with excellent communication skills and a positive attitude. Use your application to let your personality shine through! A friendly tone can go a long way in making your application stand out.
Tailor Your Application:Take a moment to read through the job description carefully and tailor your application accordingly. Mention specific aspects of the role that excite you and how you can contribute to our team at StudySmarter. This shows us you’ve done your homework!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do and our amazing benefits!
How to prepare for a job interview at InterContinental London - The O2 - Spa
✨Know Your Treatments Inside Out
Make sure you’re well-versed in the treatments and services offered at the spa. Be ready to discuss your experience with various therapies and how you can enhance the guest experience. This shows your passion and expertise, which is crucial for a Head Therapist role.
✨Showcase Your Leadership Skills
As a Head Therapist, you'll be expected to train and coach other therapists. Prepare examples of how you've successfully led a team or mentored colleagues in the past. Highlight your ability to maintain high standards and foster a positive work environment.
✨Demonstrate Customer Service Excellence
Exceptional customer service is key in this role. Think of specific instances where you went above and beyond for a guest. Discuss how you handle feedback and ensure that every client leaves feeling valued and satisfied.
✨Be Ready to Discuss Business Acumen
Understanding budgets and profitability is part of the job. Brush up on how you’ve managed stock levels or contributed to a spa’s financial success in previous roles. Showing that you can balance quality service with business needs will set you apart.
