Maternity Cover- 6 months fixed-term contract
Salary – £30,264
Holiday – 28 days holiday, enhanced after 5 years of service.
But there's more...
- Free meals on duty.
- Uniform offered and dry cleaned.
- Discounted employee friends & family rates at Arora Hotels.
- Food and beverage discounts.
- Christmas gifts and employee parties
- Introduce a friend scheme
- Cycle 2 work scheme.
- UK attraction discounts @ Merlin Entertainments.
- Taste card.
- Life assurance scheme.
- Wage stream.
- Employee assistance programme.
- Arora star employee recognition.
- Long service recognition award.
About us...
Nestled on Greenwich Peninsula, attached to the O2, Intercontinental London O2 embraces a captivating backdrop of the River Thames and Canary Wharf. Our five-star hotel includes 453 bedrooms, a diverse dining selection, spa facilities, state of the art conference and meeting rooms including the UK largest pillar-free ballroom.
A bit about what you will do...
Guest Relations executives in our team are passionate about creating an exceptional experiences for our guests.
- Welcoming VIPs, such as heads of state, royalty, and celebrities in a warm, friendly, and professional way.
- Main point of contact for our guests throughout their stay, providing outstanding customer service.
- Promptly and courteously addressing their inquiries, requests, and concerns of our guests.
- Ensuring guest’s stay in the hotel exceeds their expectations.
More about you...
- Providing high quality service comes naturally to you.
- Dedicated to creating memorable experiences.
- Excellent communication skills and a high standard of written and spoken English.
- A smart and professional appearance.
- Most of all, you will have an approachable, positive, and proactive manner.
- 5-star hotel experience in a similar role a real advantage.
Grow with us...
We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.
Guest Relations Executive employer: InterContinental London - The O2 - Front Office
As a Guest Relations Executive at Intercontinental London O2, you will be part of a dynamic team dedicated to delivering exceptional experiences in a stunning five-star hotel setting. With a strong focus on employee well-being, we offer generous benefits including 28 days of holiday, free meals on duty, and opportunities for career advancement within the rapidly growing Arora group. Our vibrant work culture, coupled with unique perks like discounted rates for friends and family, ensures that you will thrive both personally and professionally in this iconic location.
Contact Details:
InterContinental London - The O2 - Front Office Recruitment Team
