At a Glance
- Tasks: Welcome guests, address queries, and coordinate luggage for an exceptional stay.
- Company: Five-star hotel in a prime location with top-notch facilities.
- Benefits: Competitive pay, staff discounts, and opportunities for career advancement.
- Other info: Join a dynamic team in a vibrant environment at a prestigious hotel.
- Why this job: Be the face of luxury hospitality and create memorable experiences for guests.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 22050 - 26950 £ per year.
Intercontinental London O2 on Greenwich Peninsula, attached to the O2, is a five‑star hotel with 493 bedrooms, multiple dining options, spa facilities, and state‑of‑the‑art conference spaces including the UK's largest pillar‑free ballroom. The Guest Relations Ambassador will report to the Guest Relations Manager and ensure every guest’s stay meets or exceeds expectations.
Key duties include:
- Welcoming guests
- Addressing queries
- Coordinating luggage with the Head Porter
Guest Experience Specialist — Local Concierge & Perks employer: InterContinental London - The O2 - Front Office
As a Guest Relations Executive at Intercontinental London O2, you will be part of a dynamic team dedicated to delivering exceptional experiences in a stunning five-star hotel setting. With a strong focus on employee well-being, we offer generous benefits including 28 days of holiday, free meals on duty, and opportunities for career advancement within the rapidly growing Arora group. Our vibrant work culture, coupled with unique perks like discounted rates for friends and family, ensures that you will thrive both personally and professionally in this iconic location.
Contact Details:
InterContinental London - The O2 - Front Office Recruitment Team
