Hotel Receptionist

Hotel Receptionist

London Full-Time 24000 - 36000 £ / year (est.) No home office possible
I

At a Glance

  • Tasks: Welcome guests, manage bookings, and provide exceptional customer service daily.
  • Company: Join the prestigious InterContinental London Park Lane, a luxury hotel in Mayfair.
  • Benefits: Enjoy flexible working hours, competitive pay, and exclusive employee discounts.
  • Why this job: Be part of a renowned team in a vibrant environment with opportunities for growth.
  • Qualifications: No prior experience needed; just bring your enthusiasm and a passion for hospitality.
  • Other info: Immediate start available; perfect for students looking for part-time work.

The predicted salary is between 24000 - 36000 £ per year.

At InterContinental London Park Lane, we have a fantastic opportunity to join the team as a Receptionist at our luxury hotel in Mayfair with an immediate start date.

Welcome to InterContinental London Park Lane, located at one of the capital's most prestigious addresses, where the late Queen Elizabeth II once resided. Our hotel redefines traditional luxury, offering a blend of modernity and flexible service.

Hotel Receptionist employer: InterContinental London Park Lane

At InterContinental London Park Lane, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and excellence. Our luxury hotel in Mayfair not only provides competitive benefits and opportunities for professional growth but also immerses you in a prestigious environment where you can thrive and make meaningful connections. Join us to be part of a legacy of hospitality that redefines luxury and creates unforgettable experiences for our guests.
I

Contact Detail:

InterContinental London Park Lane Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hotel Receptionist

✨Tip Number 1

Familiarise yourself with the InterContinental brand and its values. Understanding their commitment to luxury and customer service will help you align your responses during any interviews or conversations.

✨Tip Number 2

Brush up on your knowledge of the local area, especially Mayfair. Being able to recommend nearby attractions or restaurants can showcase your enthusiasm for the role and your ability to assist guests effectively.

✨Tip Number 3

Practice your communication skills, particularly in handling difficult situations. As a receptionist, you'll often be the first point of contact for guests, so demonstrating your ability to remain calm and professional under pressure is crucial.

✨Tip Number 4

Network with current or former employees of InterContinental London Park Lane. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.

We think you need these skills to ace Hotel Receptionist

Excellent Communication Skills
Customer Service Orientation
Multitasking Abilities
Attention to Detail
Problem-Solving Skills
Time Management
Proficiency in Hotel Management Software
Cash Handling Skills
Teamwork and Collaboration
Adaptability to Changing Situations
Conflict Resolution Skills
Professional Appearance and Demeanour
Knowledge of Local Attractions and Services
Fluency in Multiple Languages

Some tips for your application 🫡

Understand the Role: Familiarise yourself with the responsibilities of a Hotel Receptionist at InterContinental London Park Lane. Highlight your customer service skills and ability to handle various tasks in a luxury hotel environment.

Tailor Your CV: Make sure your CV reflects relevant experience in hospitality or customer service. Emphasise any previous roles that involved front desk duties, guest relations, or working in a fast-paced environment.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of luxury service. Mention why you want to work at InterContinental London Park Lane specifically and how you can contribute to their team.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a receptionist role.

How to prepare for a job interview at InterContinental London Park Lane

✨Research the Hotel

Before your interview, take some time to learn about InterContinental London Park Lane. Familiarise yourself with its history, values, and what sets it apart from other luxury hotels. This knowledge will show your genuine interest in the position and help you answer questions more effectively.

✨Dress to Impress

As a receptionist in a luxury hotel, first impressions matter. Dress smartly and professionally for your interview. Opt for business attire that reflects the hotel's upscale image, ensuring you look polished and ready to represent the brand.

✨Prepare for Customer Service Scenarios

Expect questions related to customer service, as this role is all about providing an exceptional guest experience. Think of examples from your past experiences where you handled difficult situations or went above and beyond for a customer. This will demonstrate your capability in a high-pressure environment.

✨Showcase Your Communication Skills

As a receptionist, strong communication skills are essential. During the interview, be clear and articulate in your responses. Practice active listening and ensure you engage with the interviewer by asking relevant questions about the role and the hotel.

Hotel Receptionist
InterContinental London Park Lane
I
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>