Senior Sales Manager - USA & MICE - in London

At InterContinental London Park Lane, we are currently looking for a Senior Sales Manager - MICE North America to join our growing team. Welcome to InterContinental London Park Lane, located at one of the capital's most prestigious addresses, where the late Queen Elizabeth II once resided. Our hotel redefines traditional luxury, offering a blend of modernity and flexible sophistication in the heart of Mayfair. Inspired by its scenic views overlooking two Royal Parks, our establishment boasts elegant natural interiors and award-winning seasonal cuisine.

Reporting to the Director of Sales and Marketing as our Senior Sales Manager - MICE North America, you will be experienced in driving revenue growth and be able to strengthen our presence within the North American meetings, incentives, conferences, and exhibitions (MICE) market. This role will focus on developing strategic partnerships, generating qualified leads, and securing high-value group business from the United States.

Key Responsibilities

• Develop and execute a sales strategy targeting the USA MICE market to achieve revenue and market share objectives.
• Identify, prospect, and secure new MICE accounts, including corporate meeting planners, incentive houses, and event agencies.
• Maintain and grow relationships with existing USA-based clients and partners.
• Represent the company at international trade shows, roadshows, and industry events focused on the North American market.
• Prepare and present sales proposals, RFP responses, and contract negotiations for large group bookings.
• Collaborate with marketing and operations teams to ensure successful event delivery and client satisfaction.
• Monitor market trends, competitor activity, and emerging opportunities within the USA MICE segment.
• Manage sales forecasts, budgets, and performance reporting.

Requirements

• Bachelor's degree in hospitality management, Business Administration, Marketing, or related field.
• 5-8 years of senior sales experience in hospitality, tourism, convention centres, or destination management companies.
• Proven track record in MICE sales and business development in the USA market.
• Strong network with meeting planners, corporate travel buyers, and incentive agencies in North America.
• Excellent negotiation, presentation, and relationship management skills.
• Ability to travel internationally and attend industry trade events.
• Microsoft package skills, Delphi knowledge, and Opera (desirable).
• Fluent English required; additional languages are an advantage.

In Return

• We are committed to offer and provide our Senior Sales Manager with a competitive salary and a large range of benefits:
• Competitive Salary plus annual sales bonus and great IHG perks!
• 31 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated).
• Access to Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.
• We provide every employee company sick pay and life insurance.
• Professional career development with our IHG Leadership programs.
• Amazing discounts for our hotels and restaurants around the world.
• Discounts from over 15,000 stores - all the way from retail to cinema.
• Most importantly, we'll help you grow and develop you as an individual and inspire incredible.

At InterContinental London Park Lane, our ambition is to define our unique culture. The kind of culture that inspires you to be all you can be. An invitation to tap into your unique personality to deliver and achieve incredible things. An expectation to play your part in empowering and inspiring others. An opportunity to learn, grow and push what's possible. The promise of a personal and professional journey. A place where everyone can belong and feel part of something bigger.

Please click 'apply' now! You must meet the legal requirements to work in the UK. IHG has been recognised as a 'Best Employer 2025' in the UK by Mercer. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.