At a Glance
- Tasks: Perform maintenance and repairs to ensure a luxury guest experience.
- Company: Join the prestigious InterContinental London Park Lane team in Mayfair.
- Benefits: Competitive pay, flexible shifts, free meals, and amazing discounts.
- Other info: Opportunities for personal growth and a supportive work culture.
- Why this job: Be part of a passionate team in a leading luxury hotel.
- Qualifications: Experience in maintenance and a proactive, detail-oriented mindset.
The predicted salary is between 33820 - 33820 £ per year.
At InterContinental London Park Lane, we are currently looking for a Room Technician to join our team in the heart of Mayfair with an immediate start. Welcome to InterContinental London Park Lane, located at one of the capital's most prestigious addresses, where the late Queen Elizabeth II once resided. Our hotel redefines traditional luxury, offering a blend of modernity and flexible sophistication in the heart of Mayfair. Inspired by its scenic views overlooking two Royal Parks, our establishment boasts elegant natural interiors and award-winning seasonal cuisine.
We're looking for a hands-on and proactive Rooms Technician to join our growing Engineering team. If you're someone who takes pride in fixing problems before guests even notice them, enjoys variety in your day, and thrives in a fast-paced luxury hotel environment, this could be the perfect role for you. From luxury guest rooms and public areas to behind-the-scenes operations, you'll play a vital role in ensuring our hotel is maintained to the exceptional standards our guests expect.
What You'll Be Doing
- Carrying out preventative and reactive maintenance across guest rooms, corridors, public areas, offices, and back of house spaces.
- Responding efficiently to maintenance requests, including emergency repairs in occupied guest rooms.
- Using the HotSOS system in real time to manage, update, and close tasks accurately.
- Supporting the wider Engineering team with day-to-day repairs and maintenance projects.
- Maintaining Engineering areas in a safe, clean, and organised condition.
- Delivering a seamless luxury guest experience through attention to detail and pride in your work.
What We're Looking For
- Previous maintenance or engineering experience within hotels, hospitality, or a customer-focused environment.
- Practical knowledge across general maintenance disciplines such as plumbing, electrical, painting, carpentry, or basic HVAC.
- A proactive and solutions-focused mindset.
- Strong attention to detail and excellent time management.
- Someone who communicates confidently and works well both independently and as part of a team.
- A passion for delivering outstanding service and maintaining high standards.
Why Join Us?
At InterContinental London Park Lane, luxury is more than our surroundings; it's the experience we create for every guest, every day. If you're ready to be part of a passionate team in one of London's leading luxury hotels, we'd love to hear from you. We are committed to offer and provide our Room Technicians with a competitive salary and a large range of benefits:
- £16.26 per hour (£33,820.80 per annum) plus paid overtime and great IHG perks!
- 28 days holiday each year, including bank holidays, increasing up to a maximum of 33 days (Pro Rated).
- Working rota 4 days on, 4 days off, alternating between day and night shifts.
- Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.
- Free meals whilst on duty.
- We provide every employee company sick pay and life insurance.
- Amazing discounts for our hotels and restaurants around the world.
- Discounts from over 15,000 stores - all the way from retail to cinema.
- Generous 'Refer a Friend' programme.
Most importantly, we'll help you grow and develop you as an individual and inspire incredible. At InterContinental London Park Lane, our ambition is to define our unique culture. The kind of culture that inspires you to be all you can be. An invitation to tap into your unique personality to deliver and achieve incredible things. An expectation to play your part in empowering and inspiring others. An opportunity to learn, grow and push what's possible. The promise of a personal and professional journey. A place where everyone can belong and feel part of something bigger.
We are open 7 days a week, 365 days a year and need people to work a range of shifts and days. Please click 'apply' now! You must meet the legal requirements to work in the UK. IHG has been recognised as a 'Best Employer 2025' in the UK by Mercer. As a Disability Confident Committed Employer, we are committed to providing an inclusive and accessible recruitment process. Please let us know if you require any adjustments or support at any stage, and your recruiter will assist you accordingly. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
If you don't quite meet every single requirement, but still believe you'd be a great fit for the job, we'll never know unless you hit the 'Apply' button. Start your journey with us today.
Room Technician - in London employer: InterContinental Hotels & Resorts
InterContinental London Park Lane is an exceptional employer, offering a vibrant work culture in the heart of Mayfair, where luxury meets opportunity. With competitive salaries, extensive benefits including generous holiday allowances, and a commitment to employee growth, we empower our Room Technicians to thrive in a dynamic environment while delivering outstanding service. Join us to be part of a passionate team that values individuality and fosters a sense of belonging, all within one of London's most prestigious hotels.
Contact Details:
InterContinental Hotels & Resorts Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Room Technician - in London
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on InterContinental London Park Lane. Familiarise yourself with their values and what makes them stand out in the luxury market. This will help you tailor your answers and show that you're genuinely interested.
✨Tip Number 2
Practice your hands-on skills! Since the role is all about maintenance, brush up on your plumbing, electrical, and carpentry skills. You might even want to prepare for some practical questions or scenarios during the interview to showcase your expertise.
✨Tip Number 3
Show off your problem-solving mindset! Be ready to share examples of how you've tackled maintenance issues in the past. Highlight your proactive approach and how you ensure everything runs smoothly before guests even notice a problem.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at InterContinental London Park Lane. Don’t hesitate – hit that 'Apply' button and start your journey with us!
We think you need these skills to ace Room Technician - in London
Some tips for your application 🫡
Show Off Your Skills:When you're writing your application, make sure to highlight any relevant maintenance or engineering experience you've got. We want to see how your skills can help us keep our hotel running smoothly!
Be Proactive:In your application, share examples of how you've tackled problems before they became issues. We love a hands-on approach, so let us know how you take initiative in your work!
Attention to Detail is Key:Make sure your application is neat and free of errors. Just like in the role, attention to detail matters! A polished application shows us you care about quality.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at InterContinental Hotels & Resorts
✨Know Your Stuff
Make sure you brush up on your maintenance skills before the interview. Familiarise yourself with common issues in plumbing, electrical work, and HVAC systems. Being able to discuss specific examples of past repairs or projects will show that you're proactive and knowledgeable.
✨Show Your Problem-Solving Skills
Prepare to share instances where you've fixed problems before they escalated. Think of times when your attention to detail made a difference in guest satisfaction. This role is all about anticipating needs, so highlight your ability to think on your feet.
✨Get Comfortable with Technology
Since you'll be using the HotSOS system, it’s a good idea to familiarise yourself with similar task management tools. If you have experience with any maintenance software, be ready to discuss how you used it to improve efficiency in your previous roles.
✨Emphasise Teamwork and Communication
This position requires working closely with the Engineering team and other departments. Be prepared to talk about how you’ve collaborated with others in the past. Highlight your communication skills and how they contribute to a seamless guest experience.