At a Glance
- Tasks: Support housekeeping services and ensure a clean, welcoming environment for guests.
- Company: Join the prestigious InterContinental London Park Lane team in the heart of Mayfair.
- Benefits: Earn £16.11 per hour, enjoy free meals, discounts, and career development opportunities.
- Other info: Flexible shifts available, with opportunities for growth and personal development.
- Why this job: Be part of a dynamic team that creates memorable guest experiences in a luxury setting.
- Qualifications: No experience needed; just bring a positive attitude and willingness to learn.
The predicted salary is between 16.11 - 16.11 £ per hour.
At InterContinental London Park Lane, we are currently looking for a Housekeeping Porter to join the team with an immediate start. Our hotel redefines traditional luxury, offering a blend of modernity and flexible sophistication in the heart of Mayfair. We are seeking a dedicated and detail-oriented Housekeeping Porter to join our dynamic team. The ideal candidate will ensure the smooth operation of housekeeping services by efficiently responding to guest requests, maintaining cleanliness, and supporting the housekeeping team in a variety of tasks including linen and laundry.
This role requires a courteous and professional attitude, multitasking in a fast-paced environment, and a commitment to excellence.
Key Responsibilities- Respond promptly and efficiently to guest requests with a courteous and professional attitude.
- Maintain and monitor stock controls in pantries, ensuring supplies such as linen and cleaning materials are replenished to outlined stock levels.
- Deliver items such as duvets and pillows to guest rooms, as well as maintaining service area supplies.
- Ensure all service areas, lifts, and areas under your control are kept clean, tidy, and maintained to the highest standards.
- Remove rubbish, dirty crockery, glassware, and other items from service areas as needed.
- Handle and resolve housekeeping-related inquiries and requests professionally.
- Be flexible to cover various housekeeping roles and eager to develop within the team.
- Ability to work efficiently in a fast-paced, high-pressure environment.
- Strong multitasking and organizational skills.
- Excellent communication skills and the ability to listen to and adapt to the needs of guests and team members.
- Professional and courteous demeanour with a focus on guest satisfaction.
- Keen attention to detail and commitment to maintaining high cleanliness standards.
- Previous experience in a housekeeping or porter role is an advantage but not essential providing you have a proactive and positive attitude towards teamwork and development.
- Flexibility with work schedules, including weekends and holidays, as required.
Join us and become a valued member of a team that strives to provide exceptional service and create memorable guest experiences. We are committed to offer and provide our Housekeeping Porter with a competitive salary and a large range of benefits.
16.11 per hour (33,508.80 annual salary), paid overtime and great IHG perks including:
- Free meals on duty.
- Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.
- Amazing discounts for our hotels and restaurants around the world for you and your friends & family.
- 50% discount in our F&B outlets.
- Discounts from over 15,000 stores - all the way from retail to cinema with our Hapi benefits scheme.
- Our generous refer a friend scheme.
- Exclusive local discounts at Hard Rock Café, The Backroom Bar, El Pirata to name a few!
On top of these great benefits, we also provide:
- 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated).
- Company sick pay and life insurance for every employee.
- Professional career development with our IHG Leadership programs plus access to our digital online learning platform and numerous other learning and development opportunities.
We provide every employee company sick pay and life insurance. Professional career development with our IHG Leadership programs. Amazing discounts for our hotels and restaurants around the world. Discounts from over 15,000 stores - all the way from retail to cinema.
Most importantly, we'll help you grow and develop you as an individual and inspire incredible. At InterContinental London Park Lane, our ambition is to define our unique culture. The kind of culture that inspires you to be all you can be. An invitation to tap into your unique personality to deliver and achieve incredible things. An expectation to play your part in empowering and inspiring others. An opportunity to learn, grow and push what's possible. The promise of a personal and professional journey. A place where everyone can belong and feel part of something bigger.
We are open 7 days a week 365 days a year and need people to work a range of shifts and days. Please click 'apply' now! You must meet the legal requirements to work in the UK. IHG has been recognised as a 'Best Employer 2025' in the UK by Mercer. As a Disability Confident Committed Employer, we are committed to providing an inclusive and accessible recruitment process. Please let us know if you require any adjustments or support at any stage, and your recruiter will assist you accordingly.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Housekeeping Porter - in London employer: InterContinental Hotels & Resorts
At InterContinental London Park Lane, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values inclusivity and personal growth. Our team members enjoy competitive salaries, extensive benefits including free meals, discounts at hotels and restaurants worldwide, and opportunities for professional development through our IHG Leadership programs. Located in the heart of Mayfair, our hotel not only provides a prestigious working environment but also fosters a sense of belonging and empowerment, making it an ideal place for those seeking meaningful and rewarding employment.
Contact Details:
InterContinental Hotels & Resorts Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Porter - in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like InterContinental Hotels & Resorts. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to InterContinental Hotels & Resorts
Don't be shy about reaching out to InterContinental Hotels & Resorts directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Housekeeping Porter - in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about InterContinental Hotels & Resorts and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at InterContinental Hotels & Resorts
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
