At a Glance
- Tasks: Drive revenue growth in the diplomatic segment and build high-trust partnerships.
- Company: Join the prestigious InterContinental London Park Lane, a symbol of luxury and sophistication.
- Benefits: Competitive salary, annual bonuses, 31 days holiday, and amazing discounts worldwide.
- Other info: Inclusive culture focused on personal and professional growth.
- Why this job: Be part of a dynamic team that shapes the future of hospitality for diplomats.
- Qualifications: 7+ years in hospitality sales, strong networking skills, and strategic planning abilities.
The predicted salary is between 70000 - 85000 £ per year.
At InterContinental London Park Lane, we are currently looking for a Sales Director for the Diplomatic Segment to join our growing team. Our hotel redefines traditional luxury, offering a blend of modernity and flexible sophistication in the heart of Mayfair. Inspired by its scenic views overlooking two Royal Parks, our establishment boasts elegant natural interiors and award-winning seasonal cuisine.
Our Director of Diplomatic Sales will be responsible for driving revenue growth within diplomatic, governmental, and supranational organisation segments. This role requires an experienced relationship-builder capable of navigating complex protocol, cultivating high-trust partnerships, and positioning the hotel as the preferred residence for official visits, delegations, and international missions. This is a high-profile, externally facing role requiring gravitas, cultural fluency, and impeccable professional judgement.
The ideal candidate will have:
- Total account management experience, maintaining and growing current and new accounts and increasing revenue for group, catering, and individual stays.
- Strong strategic planning skills, ability to look ahead and put strategies in place to support the plans.
- A well-developed commercial acumen and ability to take calculated risks.
- Excellent presentation and communication skills.
- The ability to work well under pressure, with minimal supervision, and maintain high standards and attention to detail.
- Microsoft package skills, Delphi knowledge, and Opera (desirable).
- Experience in growing customer relationships effectively and working well with GSO networks.
In return, we are committed to offering our Director of Diplomatic Sales a competitive salary and a large range of benefits:
- Competitive Salary plus annual sales bonus and great IHG perks!
- 31 days holiday each year, including bank holidays, increasing up to a maximum of 33 days (Pro Rated).
- Access to Wagestream - a financial wellbeing app.
- Company sick pay and life insurance.
- Professional career development with our IHG Leadership programs.
- Amazing discounts for our hotels and restaurants around the world.
- Discounts from over 15,000 stores.
At InterContinental London Park Lane, our ambition is to define our unique culture that inspires you to be all you can be. An expectation to play your part in empowering and inspiring others. An opportunity to learn, grow and push what's possible.
Please click 'apply' now! You must meet the legal requirements to work in the UK. IHG has been recognised as a 'Best Employer 2025' in the UK by Mercer. As a Disability Confident Committed Employer, we are committed to providing an inclusive and accessible recruitment process. Please let us know if you require any adjustments or support at any stage, and your recruiter will assist you accordingly.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Director of Diplomatic Sales - in London employer: InterContinental Hotels & Resorts
InterContinental Edinburgh The George offers a vibrant work culture steeped in history and luxury, making it an exceptional employer for those seeking to thrive in the hospitality industry. With extensive training, global career progression opportunities, and a commitment to employee wellbeing through benefits like generous holiday allowances and mental health support, we empower our team to deliver personalised guest experiences. Join us in a role that not only values your contributions but also encourages you to grow and make a meaningful impact within a supportive and inclusive environment.
Contact Details:
InterContinental Hotels & Resorts Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Director of Diplomatic Sales - in London
✨Get a Taste of the Scene
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✨Reach Out Directly to InterContinental Hotels & Resorts
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We think you need these skills to ace Director of Diplomatic Sales - in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about InterContinental Hotels & Resorts and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at InterContinental Hotels & Resorts
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
