At a Glance
- Tasks: Serve guests in a luxury setting, ensuring an unforgettable experience.
- Company: Join the iconic InterContinental Edinburgh The George, a leader in hospitality.
- Benefits: Earn £13.20 per hour, enjoy discounts, and receive extensive training.
- Other info: Flexible hours, career growth opportunities, and a supportive work environment.
- Why this job: Be part of a global brand and make a real impact on guest experiences.
- Qualifications: Experience in hospitality and a passion for luxury service.
The predicted salary is between 13728 - 13728 £ per year.
A fantastic opportunity for a Club Lounge Waiting Staff to join us at our InterContinental Edinburgh the George on a 20-hour per week contract! You will earn £13.20 per hour - equal to £13,728.00 salary, plus service charge.
InterContinental Edinburgh The George Hotel is full of culture and has been serving guests since 1881, so we know what it takes to provide an alluring guest experience and a personal and attentive service. We provide an exciting mix of a luxury InterContinental experience combined with our unique character and charming building, home to Scotland's first Le Petit Beefbar Restaurant.
As the largest luxury hotel brand in the world, we provide our guests with a brilliantly cosmopolitan stay of discreet luxury and culinary expertise. So, what does our Club Lounge Waiting Staff get in return for bringing the InterContinental life to our guests?
- Becoming part of the IHG Hotels & Resorts family, one of the world's leading hotel companies - which means global opportunities.
- Complimentary stay for you in our Hotel upon successful completion of probation.
- Generous discounts across our F&B outlets at Kimpton Charlotte Square and InterContinental Edinburgh The George, plus Spa & Gym discounts at our Kimpton property.
- Extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice.
- Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.
- Meals whilst on duty, company sick pay and life insurance, Mental Health First Aiders on Duty, and access to Employee Assistance Programs.
- 28 days holiday each year, including bank holidays, increasing up to a maximum of 33 days (Pro Rated) & Enhanced Family Leave.
- Amazing discounts for our hotels and restaurants around the world, plus discounts from over 15,000 stores - all the way from retail to cinema!
- Participate in our generous 'Refer a Friend' programme!
To succeed as Club Lounge Waiting Staff, you will need:
- Experience as a waiter, bartender or host ideally in a 4 or 5* Hotel.
- An eye for detail - ensuring our service is up to InterContinental standards.
- A passion for providing luxury experiences, going above and beyond to personalise our Guests' stay and provide local wisdom to enhance their experience.
- Experience in handling guests' queries and concerns.
- The ability to work together in a team with guests as our centre focus!
At IHG, we believe there's Room for You: Room to Grow (providing career development and learning opportunities), Room to Belong (fostering an inclusive environment where diverse employees can be their authentic selves), and Room to Make a Difference (empowering employees to have an impact on the guest experience and the business).
If you are someone who likes to bring your wisdom and local know-how to provide a truly personal and luxurious experience for our guests, apply to join us as our new Club Lounge Waiting Staff today!
You must meet the legal requirements to work in the UK. As a Disability Confident Committed Employer, we are committed to providing an inclusive and accessible recruitment process. Please let us know if you require any adjustments or support at any stage, and your recruiter will assist you accordingly.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
As the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s. We are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world.
If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Club Lounge Waiting Staff - in Edinburgh employer: InterContinental Hotels & Resorts
At InterContinental Edinburgh The George, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values inclusivity and personal growth. With extensive training opportunities, generous benefits including complimentary stays, discounts, and a commitment to employee wellbeing, we empower our Club Lounge Waiting Staff to deliver luxurious experiences while enjoying a fulfilling career in one of the world's leading hotel brands.
Contact Details:
InterContinental Hotels & Resorts Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Club Lounge Waiting Staff - in Edinburgh
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on InterContinental Edinburgh the George. Understanding their values and what makes them unique will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! As Club Lounge Waiting Staff, you'll be interacting with guests all the time. Role-play common scenarios with friends or family to boost your confidence and refine your service skills before the big day.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a luxury setting. Make sure you look polished and professional for your interview – it shows you care about the role and the guest experience.
✨Tip Number 4
Don’t hesitate to apply through our website! If you think you’ve got what it takes to provide that personal touch and luxury experience, hit that 'Apply' button. We want to see your application and get to know you better!
We think you need these skills to ace Club Lounge Waiting Staff - in Edinburgh
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for providing luxury experiences shine through. We want to see how you go above and beyond to make guests feel special, so share any relevant stories or experiences that highlight this.
Tailor Your CV:Make sure your CV is tailored to the Club Lounge Waiting Staff role. Highlight your experience in hospitality, especially in 4 or 5-star settings, and don’t forget to mention any specific skills that align with our standards of service.
Be Personable:In your cover letter, be personable and authentic. We love candidates who can connect with our guests, so let us know about your local knowledge and how you can enhance the guest experience with your unique insights.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application directly, and it shows you’re serious about joining the InterContinental family. Plus, it’s super easy!
How to prepare for a job interview at InterContinental Hotels & Resorts
✨Know the Brand
Before your interview, take some time to research InterContinental Edinburgh The George and its unique offerings. Familiarise yourself with their history, values, and what sets them apart in the luxury hotel market. This will show your genuine interest and help you connect your experience to their brand.
✨Showcase Your Experience
Be ready to discuss your previous roles as a waiter, bartender, or host, especially in 4 or 5-star settings. Prepare specific examples of how you've gone above and beyond for guests, handled queries, or contributed to a team. This will demonstrate your ability to meet their high standards.
✨Emphasise Attention to Detail
Since the role requires an eye for detail, think of instances where your attention to detail made a difference in guest experiences. Whether it’s remembering a regular's favourite drink or ensuring the dining area is immaculate, share these stories to highlight your suitability for the position.
✨Ask Thoughtful Questions
Prepare a few insightful questions about the role or the company culture. This could be about training opportunities, team dynamics, or how they foster inclusivity. Asking questions shows that you're engaged and serious about wanting to be part of their team.