At a Glance
- Tasks: Lead transformation initiatives and embed a culture of Continuous Improvement across our hotels.
- Company: Join IHG, a global leader in hospitality with a focus on innovation and teamwork.
- Benefits: Competitive salary, 33 days holiday, flexible remote work, and extensive employee discounts.
- Other info: Enjoy career progression opportunities and support for personal growth.
- Why this job: Make a real impact by driving change and improving processes in a dynamic environment.
- Qualifications: 5-10 years in Lean programmes and strong leadership skills to inspire teams.
The predicted salary is between 80000 - 100000 £ per year.
Our 13 UK&I Managed and Leased Hotels have been on an exciting journey building and embedding a culture of continuous improvement, and we are now looking for a Director of Transformation to continue to lead this journey while our incumbent Director of Transformation is out of the business on maternity leave. With full support from our Director of Operations UK&I, Chris Ireland, you will drive this large-scale CI change by providing inspirational and a clearly defined strategic approach to embed a culture of Continuous Improvement and enable our hotel General Managers to deliver lean projects across the region.
The person in this role will be able to establish strong relationships with our hotel leaders, providing expert guidance, and offer further training coaching and mentoring to project leads. The role itself will maintain clear communication and a framework to maintain the progress of our Hotels on their CI projects as well as leverage opportunity to scale initiatives through effective programme management; presenting data-based insights and analysis to our off property senior leadership team to enable decisions on recommended future change and transformation that adds value to our business, as well as oversee and track project development and progress across all hotels.
Responsibilities- Drive large-scale CI change by providing inspirational and a clearly defined strategic approach to embed a culture of Continuous Improvement.
- Lead improvement and transformation initiatives with inspirational influence to evolve a continuous improvement culture.
- Establish strong relationships with hotel leaders, providing expert guidance and training, coaching, and mentoring to project leads.
- Maintain a clear communication framework to track the progress of CI projects and scale initiatives through effective programme management.
- Present data-based insights and analysis to the off‑property senior leadership team to enable decisions on recommended future change and transformation.
- Oversee and track project development and progress across all hotels.
- Leadership style that can effectively lead improvement and transformation initiatives, winning hearts and minds with inspirational influence.
- Experience in building strong relationships and a collaborative approach with key stakeholders to enable the CI strategy across multiple areas of the business.
- Experience in developing people through training, coaching, and mentoring.
- Strong analytical mindset, able to translate data and insights into effective communication for stakeholders.
- Establish and track metrics to evaluate the impact of improvements on process efficiency, quality, and waste reduction.
- Identify and analyze inefficiencies in processes and advise on areas for improvement, offering guidance and support to project teams.
- Create presentations and reports to senior leaders and key stakeholders on progress and results of projects and initiatives.
- 5–10 years of experience in Lean programmes.
At IHG, we give our colleagues greater flexibility and balance; you are likely to spend time working remotely, meaning this role could be based anywhere in the UK, with travel to our hotels when needed.
Benefits- A highly competitive salary plus 10% bonus.
- 33 days paid holidays, generous maternity/paternity pay, enhanced sick pay, and subsidised childcare support.
- Worldwide employee and friends & family hotel room rates.
- 50% off on food & beverage when staying over in IHG properties on Employee Rate.
- Discounts on supermarket shopping, other shopping and experiences through our portal.
- Employee assistance programme 24/7 and employee healthcare plan.
- Opportunities for career progression, transfer around the world, and involvement in charitable and community activities (2 days paid volunteering a year).
- Support for your personal growth and development as an individual.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. You must meet the legal requirements to work in the UK.
Director of Transformation & Lean Change (Remote UK) in Windsor employer: InterContinental Hotels Group
At IHG Hotels & Resorts, we pride ourselves on fostering a culture of continuous improvement and collaboration, making us an exceptional employer for the Director of Transformation & Lean Change role. With a strong commitment to employee growth, we offer extensive training, mentoring opportunities, and a flexible work environment that allows you to thrive while working remotely across the UK. Our competitive benefits package, including generous holiday allowances and worldwide hotel discounts, ensures that our team members feel valued and supported in both their professional and personal lives.
Contact Details:
InterContinental Hotels Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Director of Transformation & Lean Change (Remote UK) in Windsor
✨Tip Number 1
Network like a pro! Reach out to current or former employees at IHG through LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by diving deep into IHG's culture of continuous improvement. Think about how your experience aligns with their goals and be ready to share specific examples of your past successes in transformation initiatives.
✨Tip Number 3
Showcase your analytical skills! Be prepared to discuss how you've used data to drive decisions in previous roles. Presenting clear, data-backed insights will demonstrate your fit for the Director of Transformation role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the IHG team.
We think you need these skills to ace Director of Transformation & Lean Change (Remote UK) in Windsor
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to reflect the specific skills and experiences that align with the Director of Transformation role. Highlight your leadership style and any relevant experience in continuous improvement initiatives.
Showcase Your Analytical Skills:Since this role involves presenting data-based insights, be sure to include examples of how you've used data to drive decisions in past roles. We want to see your analytical mindset in action!
Emphasise Relationship Building:This position requires strong relationships with hotel leaders, so share examples of how you've successfully collaborated with stakeholders in previous roles. We love seeing how you can win hearts and minds!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for this exciting opportunity.
How to prepare for a job interview at InterContinental Hotels Group
✨Know Your Continuous Improvement Stuff
Make sure you brush up on your knowledge of continuous improvement methodologies and lean principles. Be ready to discuss how you've successfully implemented these strategies in the past, as this role is all about driving large-scale CI change.
✨Build Relationships Before You Even Start
Since establishing strong relationships with hotel leaders is key, think about how you can demonstrate your collaborative approach during the interview. Share examples of how you've built rapport with stakeholders in previous roles and how that helped drive successful projects.
✨Data is Your Best Friend
Prepare to talk about how you've used data to inform decisions and track project progress. Bring examples of metrics you've established in the past to evaluate process efficiency and how you've communicated these insights to senior leadership.
✨Show Off Your Coaching Skills
This role involves training and mentoring project leads, so be ready to discuss your experience in developing others. Think of specific instances where your coaching made a difference and how you can inspire others to embrace a culture of continuous improvement.
