At a Glance
- Tasks: Lead transformation initiatives and embed a culture of Continuous Improvement across our hotels.
- Company: Join IHG, a global leader in hospitality with a focus on innovation and improvement.
- Benefits: Competitive salary, 33 days holiday, remote work flexibility, and generous employee discounts.
- Other info: Opportunities for career progression and personal development in a supportive environment.
- Why this job: Make a real impact by driving change and inspiring teams to achieve excellence.
- Qualifications: 5-10 years in Lean programmes and strong leadership skills required.
The predicted salary is between 80000 - 100000 £ per year.
Our 13 UK&I Managed and Leased Hotels have been on an exciting journey building and embedding a culture of continuous improvement, and we are now looking for a Director of Transformation to continue to lead this journey while our incumbent Director of Transformation is out of the business on maternity leave. With full support from our Director of Operations UK&I, Chris Ireland, you will drive this large-scale CI change by providing inspirational and a clearly defined strategic approach to embed a culture of Continuous Improvement and enable our hotel General Managers to deliver lean projects across the region.
The person in this role will be able to establish strong relationships with our hotel leaders, providing expert guidance, and offer further training coaching and mentoring to project leads. The role itself will maintain clear communication and a framework to maintain the progress of our Hotels on their CI projects as well as leverage opportunity to scale initiatives through effective programme management; presenting data-based insights and analysis to our off property senior leadership team to enable decisions on recommended future change and transformation that adds value to our business, as well as oversee and track project development and progress across all hotels.
Responsibilities- Drive large-scale CI change by providing inspirational and a clearly defined strategic approach to embed a culture of Continuous Improvement.
- Lead improvement and transformation initiatives with inspirational influence to evolve a continuous improvement culture.
- Establish strong relationships with hotel leaders, providing expert guidance and training, coaching, and mentoring to project leads.
- Maintain a clear communication framework to track the progress of CI projects and scale initiatives through effective programme management.
- Present data-based insights and analysis to the off‑property senior leadership team to enable decisions on recommended future change and transformation.
- Oversee and track project development and progress across all hotels.
- Leadership style that can effectively lead improvement and transformation initiatives, winning hearts and minds with inspirational influence.
- Experience in building strong relationships and a collaborative approach with key stakeholders to enable the CI strategy across multiple areas of the business.
- Experience in developing people through training, coaching, and mentoring.
- Strong analytical mindset, able to translate data and insights into effective communication for stakeholders.
- Establish and track metrics to evaluate the impact of improvements on process efficiency, quality, and waste reduction.
- Identify and analyze inefficiencies in processes and advise on areas for improvement, offering guidance and support to project teams.
- Create presentations and reports to senior leaders and key stakeholders on progress and results of projects and initiatives.
- 5–10 years of experience in Lean programmes.
At IHG, we give our colleagues greater flexibility and balance; you are likely to spend time working remotely, meaning this role could be based anywhere in the UK, with travel to our hotels when needed.
Benefits- A highly competitive salary plus 10% bonus.
- 33 days paid holidays, generous maternity/paternity pay, enhanced sick pay, and subsidised childcare support.
- Worldwide employee and friends & family hotel room rates.
- 50% off on food & beverage when staying over in IHG properties on Employee Rate.
- Discounts on supermarket shopping, other shopping and experiences through our portal.
- Employee assistance programme 24/7 and employee healthcare plan.
- Opportunities for career progression, transfer around the world, and involvement in charitable and community activities (2 days paid volunteering a year).
- Support for your personal growth and development as an individual.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. You must meet the legal requirements to work in the UK.
Director of Transformation in Windsor employer: InterContinental Hotels Group
At IHG Hotels & Resorts, we pride ourselves on fostering a culture of continuous improvement and collaboration, making us an exceptional employer for the Director of Transformation role. With a commitment to employee growth, we offer extensive training, mentoring opportunities, and a flexible work arrangement that allows you to thrive both personally and professionally. Our competitive benefits package, including generous holiday allowances and worldwide hotel discounts, ensures that our team members feel valued and supported in their journey with us.
Contact Details:
InterContinental Hotels Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Director of Transformation in Windsor
✨Tip Number 1
Network like a pro! Reach out to current or former employees at IHG through LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by understanding the culture of continuous improvement at IHG. Think about how your experience aligns with their goals and be ready to share specific examples of your past successes in transformation.
✨Tip Number 3
Show off your analytical skills! Be prepared to discuss how you've used data to drive decisions in previous roles. Presenting clear insights can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Director of Transformation in Windsor
Some tips for your application 🫡
Show Your Passion for Continuous Improvement:When writing your application, let your enthusiasm for continuous improvement shine through. We want to see how you've driven change in the past and how you can inspire others to do the same!
Tailor Your Experience:Make sure to highlight your relevant experience in leading transformation initiatives. We’re looking for someone who can build strong relationships, so share examples of how you've collaborated with stakeholders in previous roles.
Be Data-Driven:Since this role involves presenting data-based insights, include specific metrics or outcomes from your past projects. We love seeing how your analytical mindset has led to tangible improvements!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves.
How to prepare for a job interview at InterContinental Hotels Group
✨Know Your Continuous Improvement Stuff
Make sure you brush up on your knowledge of continuous improvement methodologies, especially Lean principles. Be ready to discuss how you've successfully implemented these strategies in the past and how you can inspire others to embrace them.
✨Build Relationships Before You Walk In
Since this role involves establishing strong relationships with hotel leaders, do a bit of homework. Reach out to current or former employees on LinkedIn to get insights about the company culture and key stakeholders. This will help you tailor your approach during the interview.
✨Prepare Data-Driven Insights
As you'll need to present data-based insights, come prepared with examples of how you've used data to drive transformation in previous roles. Think about metrics you've tracked and how they influenced decision-making. This shows you're analytical and results-oriented.
✨Showcase Your Coaching Skills
Since mentoring and coaching are key parts of this role, be ready to share specific examples of how you've developed others in your past positions. Highlight your leadership style and how it fosters a culture of continuous improvement among team members.
