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- Tasks: Welcome guests, take orders, and deliver exceptional service in a dynamic restaurant environment.
- Company: Join the prestigious InterContinental London Park Lane, a leader in luxury hospitality.
- Benefits: Earn £13.85 per hour plus tips, enjoy free meals, and access amazing discounts.
- Why this job: Be part of a vibrant team, learn new skills, and create unforgettable guest experiences.
- Qualifications: Previous experience in hospitality is preferred; a positive attitude and teamwork are essential.
- Other info: Flexible shifts available; grow your career in a supportive and inspiring environment.
The predicted salary is between 11 - 16 £ per hour.
At InterContinental London Park Lane, we are looking for Full and Part Time Waitstaff to join us with an immediate start date in the heart of Mayfair.
Welcome to InterContinental London Park Lane, located at one of the capital's most prestigious addresses. Our hotel redefines traditional luxury, offering a blend of modernity and flexible sophistication. Inspired by its scenic views overlooking two Royal Parks, our establishment boasts elegant natural interiors and award-winning seasonal cuisine.
Are you passionate about hospitality and delivering unforgettable guest experiences? We’re looking for friendly, motivated, and service-driven individuals to join our team across Theo Randall Cucina Italiana and Theo's on the Terrace. This is a fantastic opportunity to be part of a dynamic restaurant environment where every day brings something new. If you thrive in a fast-paced setting, love great food and drink, and enjoy working with people, we’d love to hear from you!
What you’ll be doing:
- Greeting guests and taking food and drink orders
- Communicating effectively with the kitchen and bar teams
- Delivering meals and beverages promptly and accurately
- Assisting with the setup and breakdown of the terrace area before and after service
- Handling guest queries and concerns with professionalism and care
What we’re looking for:
- Previous experience as a waiter/waitress, bartender, or barista is preferred.
- Proven ability to handle guest interactions and resolve issues calmly and confidently.
- A positive attitude and a strong team spirit.
- Willingness to learn new skills and support colleagues across the wider hotel team.
Benefits:
- £13.85 per hour plus service charge, paid overtime and great IHG perks!
- 28 days holiday each year, including bank holidays, increasing up to a maximum of 33 days (Pro Rated).
- Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.
- Company sick pay and life insurance.
- Free meals whilst on duty.
- Professional career development with our IHG Leadership programs.
- Amazing discounts for our hotels and restaurants around the world.
- Discounts from over 15,000 stores – all the way from retail to cinema.
We are open 7 days a week, 365 days a year and need people to work a range of shifts and days. Please click ‘apply’ now!
IHG has been recognised as a ‘Best Employer 2025’ in the UK by Mercer. You must meet the legal requirements to work in the UK. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer.
As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.
Don't quite meet every single requirement, but still believe you’d be a great fit for the job? We’ll never know unless you hit the 'Apply' button. Start your journey with us today.
Waitstaff employer: InterContinental Hotels Group
Contact Detail:
InterContinental Hotels Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waitstaff
✨Tip Number 1
Get to know the venue! Before your interview, pop by the hotel or restaurant to soak in the atmosphere. This will help you understand the vibe and show your genuine interest when chatting with the hiring team.
✨Tip Number 2
Practice your people skills! Since this role is all about hospitality, brush up on your communication and customer service skills. Role-play with a friend to handle different guest scenarios – it’ll boost your confidence!
✨Tip Number 3
Dress to impress! First impressions matter, especially in a luxury setting like InterContinental. Wear something smart and professional to show you mean business and are ready to represent their brand.
✨Tip Number 4
Don’t hesitate to apply through our website! If you feel you’re a good fit, hit that 'Apply' button. We love seeing enthusiastic candidates who are eager to join our team and contribute to our amazing culture.
We think you need these skills to ace Waitstaff
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share experiences that highlight your enthusiasm for creating unforgettable guest experiences. We want to see how you connect with people and make their day a little brighter.
Tailor Your Application: Make sure to customise your application to fit the role of Waitstaff at InterContinental London Park Lane. Mention any relevant experience, like working in fast-paced environments or handling guest queries, so we can see how you’d be a perfect fit for our team.
Be Professional Yet Friendly: While we love a casual vibe, remember to keep it professional in your written application. Use a friendly tone but ensure your language is clear and respectful. This reflects the kind of service we expect from our waitstaff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re keen on joining our amazing team at InterContinental London Park Lane. We can’t wait to hear from you!
How to prepare for a job interview at InterContinental Hotels Group
✨Know the Venue
Before your interview, take some time to research InterContinental London Park Lane. Familiarise yourself with its history, values, and the dining options available. This will not only impress your interviewers but also help you understand the environment you'll be working in.
✨Showcase Your Passion for Hospitality
During the interview, express your enthusiasm for the hospitality industry. Share specific examples of how you've gone above and beyond to create memorable experiences for guests in previous roles. This will demonstrate that you truly care about delivering exceptional service.
✨Prepare for Role-Specific Questions
Expect questions related to waitstaff duties, such as handling guest queries or managing a busy service. Think of scenarios from your past experience where you successfully navigated challenges, and be ready to discuss them in detail.
✨Emphasise Team Spirit
InterContinental values teamwork, so highlight your ability to work collaboratively. Share examples of how you've supported colleagues in fast-paced environments, and express your willingness to learn from others and contribute to a positive team atmosphere.