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- Tasks: Deliver exceptional service and create memorable experiences for our guests.
- Company: Join the prestigious InterContinental London Park Lane team in the heart of Mayfair.
- Benefits: Earn £13.85 per hour plus tips, with free meals and amazing discounts worldwide.
- Why this job: Be part of a dynamic team in a luxury hotel and grow your career.
- Qualifications: Experience in hospitality preferred; passion for service is a must!
- Other info: Flexible shifts available; we celebrate diversity and equal opportunities.
The predicted salary is between 11 - 16 £ per hour.
At InterContinental London Park Lane, we are currently looking for a Waiting Team Member to join our team in The Arch Bar and Wellington Lounge with an immediate start.
Located at one of the capital's most prestigious addresses, our hotel redefines traditional luxury, offering a blend of modernity and flexible sophistication in the heart of Mayfair. We are committed to offering our Waiting Team Members a competitive salary and a large range of benefits:
- £13.85 per hour plus TRONC, paid overtime and great IHG perks including free meals on duty.
- Amazing discounts for our hotels and restaurants around the world for you and your friends & family.
- 50% discount in our F&B outlets.
- Discounts from over 15,000 stores with our Hapi benefits scheme.
- Exclusive local discounts at various establishments.
- 28 days holiday each year, including bank holidays, increasing up to a maximum of 33 days (Pro Rated).
- Wagestream - a financial wellbeing app.
- Company sick pay and life insurance for every employee.
- Professional career development with our IHG Leadership programs and access to our digital online learning platform.
The role will involve ensuring guests have a positive experience by delivering great service, food, and drinks. Your duties will include:
- Greeting guests and taking their orders.
- Communicating with members of the kitchen and bar about orders.
- Carrying meals and beverages to the correct tables.
Previous experience as a waiter, bartender, or barista is preferred, and experience in handling guest queries and concerns is a must. Above all, you must be willing to learn new things and work as part of the wider hotel team.
Our Waiting Team Members are:
- Passionate about delivering great service and food and drinks.
- Experienced in working as a waiter, barista, or host.
- Experienced with handling guest queries and concerns.
- Willing to learn new things and work as part of a wide hotel team.
We are open 7 days a week, 365 days a year, and need people to work a range of shifts and days. You must meet the legal requirements to work in the UK.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer, providing equal employment opportunities to all applicants and colleagues.
Waiting Team Member employer: InterContinental Hotels Group
Contact Detail:
InterContinental Hotels Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiting Team Member
✨Tip Number 1
Get to know the venue! Before your interview, pop by the InterContinental London Park Lane and soak in the atmosphere. Familiarising yourself with the place will help you feel more confident and show your genuine interest in the role.
✨Tip Number 2
Practice your people skills! As a Waiting Team Member, you'll be interacting with guests all day. Role-play with a friend or family member to brush up on your communication skills and how to handle tricky situations with grace.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look sharp for your interview. A smart outfit shows that you take the opportunity seriously and are ready to represent the hotel’s high standards.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're tech-savvy and keen to join our team at InterContinental London Park Lane!
We think you need these skills to ace Waiting Team Member
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for delivering great service shine through. We want to see that you genuinely care about creating memorable experiences for our guests!
Tailor Your Experience: Make sure to highlight any relevant experience you have as a waiter, bartender, or barista. We love seeing how your past roles have prepared you for this position, so don’t hold back!
Be Yourself: We’re all about embracing individuality here at StudySmarter. Don’t be afraid to let your personality come through in your application – it’s what makes you unique and a potential fit for our team!
Apply Through Our Website: Remember to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at InterContinental London Park Lane.
How to prepare for a job interview at InterContinental Hotels Group
✨Know the Venue
Before your interview, take some time to research InterContinental London Park Lane. Familiarise yourself with its history, values, and the unique experiences it offers. This will not only impress your interviewers but also help you understand how you can contribute to their team.
✨Showcase Your Passion for Service
As a Waiting Team Member, your enthusiasm for delivering great service is key. Be prepared to share specific examples from your past experiences where you went above and beyond for guests. This will demonstrate your commitment to creating memorable dining experiences.
✨Practice Handling Guest Queries
Since the role involves managing guest queries and concerns, think of scenarios where you successfully resolved issues in previous jobs. Practising these responses will help you feel more confident during the interview and show that you're ready to tackle challenges head-on.
✨Emphasise Teamwork
InterContinental values collaboration, so be sure to highlight your ability to work well within a team. Share stories that illustrate your teamwork skills, whether it's coordinating with kitchen staff or supporting fellow waiters during busy shifts. This will show that you’re a team player who fits into their culture.
