Waiter/Waitress - Full/Part Time FTC

Waiter/Waitress - Full/Part Time FTC

City of London Part-Time No home office possible
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InterContinental Hotels Group

At a Glance

  • Tasks: Deliver unforgettable guest experiences through outstanding service and delicious food.
  • Company: Join the prestigious InterContinental London Park Lane in the heart of Mayfair.
  • Benefits: Earn £13.85 per hour, enjoy free meals, and access amazing discounts worldwide.
  • Why this job: Be part of a dynamic team in a fast-paced, exciting restaurant environment.
  • Qualifications: Previous experience in hospitality is preferred; a positive attitude is essential.
  • Other info: Flexible shifts available; great opportunities for personal and professional growth.

At InterContinental London Park Lane, we are looking to for Waiters/Waitresses to join us with an immediate start date on a fixed term contract until January 2026 in the heart of Mayfair.

Welcome to InterContinental London Park Lane

Located at one of the capital\’s most prestigious addresses, where the late Queen Elizabeth II once resided. Our hotel redefines traditional luxury, offering a blend of modernity and flexible sophistication in the heart of Mayfair. Inspired by its scenic views overlooking two Royal Parks, our establishment boasts elegant natural interiors and award-winning seasonal cuisine.

Are you passionate about hospitality and delivering unforgettable guest experiences? We’re looking for friendly, motivated, and service-driven individuals to join our team as a Waiter/Waitress on a fixed-term contract until January 2026, working across Theo Randall Cucina Italiana and Theo\’s on the Terrace. This is a fantastic opportunity to be part of a dynamic restaurant environment where every day brings something new. If you thrive in a fast-paced setting, love great food and drink, and enjoy working with people, we’d love to hear from you!

What you’ll be doing:

As a key member of our service team, you\’ll play a vital role in delivering a memorable experience for every guest by providing outstanding service, delicious food, and perfectly crafted drinks. Your day-to-day responsibilities will include:

  • Greeting guests and taking food and drink orders
  • Communicating effectively with the kitchen and bar teams
  • Delivering meals and beverages promptly and accurately
  • Assisting with the setup and breakdown of the terrace area before and after service
  • Handling guest queries and concerns with professionalism and care

What we’re looking for:

  • Previous experience as a waiter/waitress, bartender, or barista is preferred
  • Must be able to commit to 30 or 40 hours per week.
  • Proven ability to handle guest interactions and resolve issues calmly and confidently
  • A positive attitude and a strong team spirit
  • Willingness to learn new skills and support colleagues across the wider hotel team

We are committed to offer and provide our F&B Team Members with a competitive salary and a large range of benefits:

  • £13.85 per hour plus service charge, paid overtime and great IHG perks!
  • 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days(Pro Rated)
  • Wagestream – a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.
  • We provide every employee company sick pay and life insurance.
  • Free meals whilst on duty
  • Professional career development with our IHG Leadership programs
  • Amazing discounts for our hotels and restaurants around the world
  • Discounts from over 15,000 stores – all the way from retail to cinema
  • Most importantly, we’ll help you grow and develop you as an individual and inspire incredible.

At InterContinental London Park Lane, our ambition is to define our unique culture.

  • The kind of culture that inspires you to be all you can be.
  • An invitation to tap into your unique personality to deliver and achieve incredible things.
  • An expectation to play your part in empowering and inspiring others.
  • An opportunity to learn, grow and push what’s possible.
  • The promise of a personal and professional journey
  • A place where everyone can belong and feel part of something bigger.

We are open 7 days a week 365 days a year and need people to work a range of shifts and days.

Please click ‘apply’ now!

You must meet the legal requirements to work in the UK.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual\’s, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

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Waiter/Waitress - Full/Part Time FTC employer: InterContinental Hotels Group

InterContinental London Park Lane is an exceptional employer, offering a vibrant work culture in the heart of Mayfair, where luxury meets modernity. With competitive pay, generous holiday allowances, and extensive career development opportunities through IHG Leadership programs, employees are empowered to grow both personally and professionally. Join a team that values diversity, fosters a sense of belonging, and provides unique perks such as discounts at hotels and restaurants worldwide, making it a truly rewarding place to work.
InterContinental Hotels Group

Contact Detail:

InterContinental Hotels Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Waiter/Waitress - Full/Part Time FTC

✨Tip Number 1

Get to know the venue! Before your interview, pop by the hotel or restaurant to soak in the atmosphere. This will help you understand their vibe and give you some great talking points during your chat.

✨Tip Number 2

Practice your people skills! Since this role is all about delivering unforgettable guest experiences, think of a few examples from your past where you’ve gone above and beyond for customers. We want to hear those stories!

✨Tip Number 3

Dress to impress! First impressions matter, especially in hospitality. Make sure you look sharp and professional when you show up for your interview. It shows you care about the role and the establishment.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at InterContinental London Park Lane. Don’t miss out!

We think you need these skills to ace Waiter/Waitress - Full/Part Time FTC

Customer Service Skills
Communication Skills
Teamwork
Problem-Solving Skills
Attention to Detail
Time Management
Adaptability
Positive Attitude
Hospitality Knowledge
Food and Beverage Service
Conflict Resolution
Multitasking
Willingness to Learn

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share any experiences that highlight your enthusiasm for providing excellent service and creating memorable guest experiences.

Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight relevant experience as a waiter/waitress or in similar positions, and don’t forget to mention your ability to work in a fast-paced environment!

Be Professional Yet Friendly: In your written application, strike a balance between professionalism and friendliness. Use a warm tone that reflects the welcoming atmosphere of our hotel, showing us you’re a great fit for our team.

Apply Through Our Website: We encourage you to apply directly through our website! It’s the best way to ensure your application gets to us quickly and efficiently, so don’t hesitate to hit that 'Apply' button!

How to prepare for a job interview at InterContinental Hotels Group

✨Know the Venue

Before your interview, take some time to research InterContinental London Park Lane. Familiarise yourself with their values, the dining options they offer, and their approach to guest experiences. This will help you tailor your answers and show genuine interest in the role.

✨Showcase Your Experience

Be ready to discuss your previous experience as a waiter/waitress or in similar roles. Highlight specific situations where you handled guest interactions or resolved issues effectively. Use examples that demonstrate your ability to thrive in a fast-paced environment.

✨Emphasise Team Spirit

Since this role requires strong teamwork, be prepared to talk about how you collaborate with others. Share instances where you supported colleagues or contributed to a positive team atmosphere. This will show that you’re not just focused on individual success but also on the team's overall performance.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows your enthusiasm for the position and helps you gauge if it’s the right fit for you.

Waiter/Waitress - Full/Part Time FTC
InterContinental Hotels Group
Location: City of London
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