At a Glance
- Tasks: Check in/out guests and enhance their stay with exceptional service.
- Company: Join the vibrant team at Hotel Indigo Torquay, part of Intercontinental Hotels Group.
- Benefits: Earn Β£13.15 per hour, enjoy paid overtime, and access growth opportunities.
- Other info: Flexible 32-hour work week with a dynamic and engaging environment.
- Why this job: Be the face of hospitality and create memorable experiences for guests.
- Qualifications: Previous hotel reception experience and strong problem-solving skills.
The predicted salary is between 27400 - 27400 β¬ per year.
Intercontinental Hotels Group is seeking a Receptionist for Hotel Indigo Torquay. This role involves checking in/out guests, addressing ad-hoc requests, and engaging with guests to enhance their stay.
The ideal candidate will possess problem-solving skills and experience in a hotel reception role. The contract is 6 months, with 32 hours per week across 4 shifts and includes competitive benefits such as Β£13.15 per hour, paid overtime, and growth opportunities.
Front Desk Guest Concierge β 32h/Week (Weekend) in Torquay employer: InterContinental Hotels Group
Intercontinental Hotels Group offers a vibrant work environment at Hotel Indigo Torquay, where employees are encouraged to engage with guests and create memorable experiences. With competitive pay, paid overtime, and opportunities for professional growth, this role not only provides a rewarding career but also fosters a supportive culture that values teamwork and personal development in a stunning coastal location.
Contact Detail:
InterContinental Hotels Group Recruiting Team
StudySmarter Expert Adviceπ€«
We think this is how you could land Front Desk Guest Concierge β 32h/Week (Weekend) in Torquay
β¨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hotel industry. A personal recommendation can make all the difference when you're applying for that Front Desk Guest Concierge role.
β¨Tip Number 2
Practice your people skills! Since this role is all about engaging with guests, try role-playing common scenarios with a friend. This will help you feel more confident and ready to tackle any ad-hoc requests that come your way.
β¨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you successfully handled tricky situations. Be ready to share these during interviews to demonstrate that youβre the perfect fit for the job.
β¨Tip Number 4
Donβt forget to apply through our website! Itβs super easy and ensures your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Front Desk Guest Concierge β 32h/Week (Weekend) in Torquay
Some tips for your application π«‘
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can really make your application stand out.
Tailor Your Experience:Make sure to highlight any relevant experience you have in hotel reception or customer service. We love seeing how your past roles have prepared you for this position, so donβt hold back!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you a great fit for the Front Desk Guest Concierge role.
Apply Through Our Website:Donβt forget to apply through our website! Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, itβs super easy to do!
How to prepare for a job interview at InterContinental Hotels Group
β¨Know the Hotel Inside Out
Before your interview, make sure to research Hotel Indigo Torquay. Familiarise yourself with their services, amenities, and any unique features that set them apart. This will not only show your enthusiasm for the role but also help you answer questions about how you can enhance guests' experiences.
β¨Showcase Your Problem-Solving Skills
As a Front Desk Guest Concierge, you'll need to handle various guest requests and issues. Prepare specific examples from your past experience where you've successfully resolved problems or improved a guest's stay. This will demonstrate your ability to think on your feet and provide excellent service.
β¨Engage with Enthusiasm
During the interview, let your passion for hospitality shine through. Practice engaging with the interviewer as if they were a guest. Use friendly body language, maintain eye contact, and smile. This will help convey your ability to create a welcoming atmosphere for guests.
β¨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the role and the hotel. Ask about team dynamics, training opportunities, or how they measure guest satisfaction. This shows your genuine interest in the position and helps you assess if it's the right fit for you.