At a Glance
- Tasks: Join our team to clean and prepare guest rooms, ensuring a welcoming environment.
- Company: The Palace Hotel Southend, transitioning to a fresh hospitality experience.
- Benefits: Competitive salary, free meals, paid holidays, and worldwide hotel discounts.
- Other info: Flexible part-time role with opportunities for career growth in a supportive environment.
- Why this job: Be part of a dynamic team creating memorable stays for guests this summer.
- Qualifications: No prior experience needed; just a positive attitude and strong work ethic.
The predicted salary is between 12 - 14 £ per hour.
The Palace Hotel, Southend-on-Sea is on the lookout for a passionate Housekeeping Team Member to join the team! As the hotel prepares for its future transition to Garner, we're bringing a fresh, purposefully different hospitality experience to Southend-on-Sea. Featuring 137 guestrooms, Garner is designed for guests who are in love with life, not luxury – delivering quality stays at an affordable price in a welcoming environment full of character.
We are looking for someone who can work Part-Time across 24 hours per week. Please note this role is a 3‑month fixed term to support the busy summer operating period.
Responsibilities- Cleaning and preparing guest bedrooms and bathrooms to the highest standards, ensuring rooms are presented impeccably for arriving guests.
- Replenishing guest amenities and reporting any maintenance issues or lost property in line with hotel procedures.
- Working closely with the wider Housekeeping team to ensure service areas are clean, organised and fully stocked.
- Maintaining exceptional attention to detail while working efficiently to meet productivity and quality standards.
- A strong work ethic with the ability to work independently and as part of a team.
- Excellent attention to detail and a commitment to delivering outstanding guest experiences.
- A positive, reliable and professional attitude; previous housekeeping or hospitality experience would be advantageous but is not essential.
- Financial security – A competitive salary, guaranteed hours, a free meal on shift, paid holidays.
- Growth and development – extensive training, opportunities for career progression across the world.
- Colleague perks – worldwide discounted room rates and discounted F&B while on employee rate, plus generous friends and family rate.
- Discounts through our portal on your supermarket shop, experiences and loads of retailers on our perks portal.
- Wellbeing – employee assistance programme available 24/7 and much more.
YOU MUST MEET THE LEGAL REQUIREMENTS TO WORK IN THE UK. As a Disability Confident Committed Employer, we are committed to providing an inclusive and accessible recruitment process. Please let us know if you require any adjustments or support at any stage, and your recruiter will assist you accordingly. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer.
Housekeeping Assistant in Southend-on-Sea employer: InterContinental Hotels Group
At The Palace Hotel Southend, we pride ourselves on being an excellent employer, offering a supportive and inclusive work environment where every team member can thrive. With competitive salaries, guaranteed hours, and extensive training opportunities, we are committed to your growth and development in the hospitality industry. Join us in creating memorable experiences for our guests while enjoying unique perks like discounted stays and a strong focus on employee wellbeing.
Contact Details:
InterContinental Hotels Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Assistant in Southend-on-Sea
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Housekeeping Assistant in Southend-on-Sea
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at InterContinental Hotels Group
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at InterContinental Hotels Group. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
