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- Tasks: As a Room Attendant, you'll ensure our guests enjoy a spotless and welcoming environment.
- Company: Join Kimpton Clocktower, a contemporary luxury hotel focused on heartfelt human connections.
- Benefits: Enjoy 28 days holiday, meals on duty, and discounts at hotels and stores worldwide.
- Why this job: Be part of a vibrant team that values individuality and creativity while making guests feel special.
- Qualifications: 1 year of hotel cleaning experience and a passion for delivering great service are essential.
- Other info: Weekend availability is a must; we want you to bring your unique personality to work!
The predicted salary is between 22000 - 28000 £ per year.
Hotel: Clocktower Hotel (MANOS), Oxford Street, M60 7HA
A fantastic opportunity for a Room Attendantto join us at Kimpton Clocktower on a Full-Time contract!
You will earn £12.60 per hour, equal to £26,208.00 salary. We are looking for someone who can work 40 hours over 5 shifts throughout the week, a variety of days and times. Weekend availability is essential for this role as that is our busiest days!
At Kimpton, our shared mission is to make lives better through heartfelt human connections. This emotional investment drives all that we do, and it’s why you’ll love the work, too. Our colleagues are empowered and encouraged to act from the heart, to go above and beyond to create ridiculously personal experiences for each other and our guests!!
Kimpton Clocktower is all about providing a contemporary luxury hotel experience whilst building heartfelt human connections with guests and colleagues – we call it Stay Human. What more could you ask? It’s not just the humans who feel this, we extend this to all our furry friends, because our heartfelt connection does not end with humans!
Working at Kimpton is not just about working and it’s certainly not like working at other places. We value personality, individuality, creativity, doing right, continually improving, focus and passion.
Our passion is YOU…come as you are!
Here, you will have space to:
- Be yourself– bringing the real you to work, with your unique personality we want you to be who you are!
- Lead yourself – we trust you to make decisions and exert your creativity in order to provide our guests with heartfelt human connections, we trust you to do right!
- Make it count– you matter, and we will provide you with all the tools you need in order to create ridiculously personalised experiences for our guests every day!
As a Housekeeper / Room Attendant, you play a vital part in delivering a superior guest experience, from Cleaning Public Areas to Hotel Suites.
To succeed as a Housekeeper/Room Attendant, you will need:
- To be passionate about delivering great service
- Minimum of 1 year experience in Hotel Cleaning, as room attendant or public areas cleaner
- Experience with handling guests queries and complaints
- To be willing to learn new things and work as part of a wide hotel team
Our Housekeeper/Room Attendants enjoy a range of benefits including:
- Becoming part of the IHG Hotels & Resorts family, one of the world’s leading hotel companies – which means global opportunities!
- Extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice
- Taxi subsidy for shifts starting/ending between 23:00-06:00.
- Meals whilst on duty
- 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated)
- We provide every colleague company sick pay and life insurance
- Amazing discounts for our hotels and restaurants around the world
- Discounts from over 15,000 stores – all the way from retail to cinema
- Don’t forget, bring your friends and take part in our generous ‘Refer a Friend’ programme!
If you are someone who likes to march to the beat of their own drum and wants to join a company which encourages authentic individuality, apply today to join us as a Housekeeper/Room Attendant!
You must meet the legal requirements to work in the UK.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual\’s, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Don\’t quite meet every single requirement, but still believe you\’d be a great fit for the job? We\’ll never know unless you hit the \’Apply\’ button. Start your journey with us today.
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Room Attendant employer: InterContinental Hotels Group
Contact Detail:
InterContinental Hotels Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant
✨Tip Number 1
Familiarise yourself with the Kimpton brand and its values. Understanding their mission to create heartfelt human connections will help you align your responses during any interviews or conversations with the hiring team.
✨Tip Number 2
Highlight your previous experience in hotel cleaning or as a room attendant. Be ready to share specific examples of how you've handled guest queries or complaints, as this will demonstrate your ability to provide excellent service.
✨Tip Number 3
Show your enthusiasm for working weekends and flexible hours. Since weekend availability is essential for this role, expressing your willingness to work during peak times can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss how you can contribute to creating personalised experiences for guests. Think about ways you can go above and beyond in your role, as this aligns perfectly with Kimpton's focus on individuality and creativity.
We think you need these skills to ace Room Attendant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hotel cleaning or as a room attendant. Emphasise any customer service skills and your ability to handle guest queries, as these are crucial for the role.
Craft a Personalised Cover Letter: Write a cover letter that reflects your personality and passion for delivering great service. Mention why you want to work at Kimpton Clocktower specifically and how you align with their mission of creating heartfelt human connections.
Showcase Your Availability: Clearly state your availability in your application, especially your willingness to work weekends and varied shifts, as this is essential for the role.
Highlight Your Unique Qualities: In your application, don’t shy away from showcasing what makes you unique. Kimpton values individuality, so share any personal traits or experiences that demonstrate your creativity and ability to connect with others.
How to prepare for a job interview at InterContinental Hotels Group
✨Show Your Passion for Service
Make sure to express your enthusiasm for delivering great service during the interview. Share specific examples from your past experience that highlight your commitment to providing excellent guest experiences.
✨Demonstrate Team Spirit
Since working as a Room Attendant involves being part of a wider hotel team, be prepared to discuss how you collaborate with others. Mention any previous experiences where teamwork led to successful outcomes.
✨Be Ready for Scenario Questions
Expect questions about handling guest queries and complaints. Prepare by thinking of situations you've faced in the past and how you resolved them, showcasing your problem-solving skills and ability to stay calm under pressure.
✨Embrace Your Unique Personality
Kimpton values individuality, so don’t shy away from showing your true self. Be authentic in your responses and let your personality shine through, as this aligns with their mission of creating heartfelt human connections.
