At a Glance
- Tasks: Support revenue performance across hotels, using data to identify opportunities and drive improvement.
- Company: Join IHG Hotels & Resorts, a leader in the hospitality industry with a supportive culture.
- Benefits: Competitive salary, travel opportunities, and a chance to influence positive change.
- Other info: Dynamic role with opportunities for career growth and travel across the UK.
- Why this job: Make a real impact on hotel performance while building valuable relationships.
- Qualifications: Experience in revenue management and strong knowledge of IHG systems required.
The predicted salary is between 45000 - 55000 £ per year.
Address
1 - Corp Windsor, Windsor One, Arthur Road, IHG Hotels & Resorts, SL4 1RS
Whether you’re leading at scale or ready to take on your next defining challenge, you’ll find support, purpose and the scope to make a real impact at IHG Hotels & Resorts.
Across every stage of your career, there’s Room for You.
About the Role
We’re looking for a Revenue Performance Manager to join our UK&I Revenue Management team.
This is a highly visible role supporting revenue performance across a broad estate of franchised, leased and managed hotels, helping hotel teams and partners make the most of IHG’s tools, systems and commercial insight.
You’ll work closely with owners, management companies, General Managers, Heads of Revenue and internal Commercial teams to identify opportunities, improve market share and support practical, data‑led actions that help hotels perform at their best.
This is a role for someone who enjoys building relationships, interpreting performance data and influencing positive change across a varied hotel portfolio.
- Your Day-to-Day
- Support revenue performance across the UK&I hotel estate.
- Use performance data to identify risks, opportunities and improvement areas.
- Prepare insight and recommendations for reviews, visits and stakeholder meetings.
- Partner with owners, management companies, GMs and revenue leaders.
- Help hotels make best use of IHG tools, systems and commercial support.
- Work with Commercial teams across revenue, sales, marketing and digital.
- Travel regularly across the UK to meet hotel teams and partners.
- What We’re looking for in you
- Proven experience within the IHG ecosystem, either directly or through an IHG‑franchised hotel, management company, or ownership environment.
- Strong knowledge of IHG revenue management systems, tools, and processes.
- Experience supporting multi‑property hotel portfolios, with a strong understanding of the UK & Ireland market.
- Ability to build and maintain owner relationships, influencing stakeholders and driving commercial outcomes.
- Broad commercial awareness across revenue management, sales, marketing, digital channels, loyalty, and enterprise contribution.
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Revenue Performance Manager employer: InterContinental Hotels Group
At the Manchester Deansgate Hotel, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and continuous improvement. With competitive salaries, extensive training opportunities, and a commitment to employee wellbeing, our team members enjoy a supportive environment where they can thrive and grow in their careers. Located in the heart of Manchester, our hotel not only provides a stunning backdrop for work but also fosters a sense of community and inclusivity, making it a truly rewarding place to build your future.
Contact Details:
InterContinental Hotels Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Revenue Performance Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like InterContinental Hotels Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to InterContinental Hotels Group
Don't be shy about reaching out to InterContinental Hotels Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Revenue Performance Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about InterContinental Hotels Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at InterContinental Hotels Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
