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- Tasks: Lead a vibrant restaurant team and create unforgettable guest experiences.
- Company: Join the award-winning Kimpton Charlotte Square Hotel, known for its unique culture.
- Benefits: Enjoy competitive pay, guaranteed hours, free meals, and amazing discounts.
- Why this job: Be yourself while making a real impact in a fun, dynamic environment.
- Qualifications: Experience in hospitality and a passion for excellent guest service.
- Other info: Opportunities for growth, training, and a supportive team culture await you!
The predicted salary is between 29036 - 34843 £ per year.
We are looking for an authentic and driven Restaurant Team Leader (Full-Time) to join us at Kimpton Charlotte Square Hotel and embrace your unique, best self to provide our guests with heartfelt human connections!
Kimpton Charlotte Square Hotel brings together traditional Edinburgh architecture with an exciting and fresh indoor feel, offering our guests a modern luxurious stay. Welcoming locals to relax in our Garden area, experiencing mouth-watering food in BABA restaurant, or guests from far and wide being pampered in our state-of-the-art Spa – we cover it all!
As a Restaurant Team Leader, we will support you to:
- Be yourself - bringing the real you to work, with your unique personality we want you to be who you are!
- Lead yourself – we trust you to make decisions and exert your creativity in order to provide our guests with heartfelt human connections.
- Make it count – you matter, and we will provide you with all the tools you need in order to create ridiculously personalised experiences for our guests every day!
What do you need to be a Restaurant Team Leader? Your main duties and responsibilities will be supporting our Restaurant Manager to run our extremely popular BABA Restaurant. You will support in the absence of the manager to run the restaurant and deal with any high-level service recoveries, making sure that our customers are being provided the best service possible. You will also be involved with the training of new starters and continuous development of our team members, you will be someone who is passionate about leading by example.
So, we are looking for someone who has:
- Availability to work 40 hours per week across 5 shifts (weekend and evening availability is essential)
- Experience working within a Restaurant, Bar or Hotel as a Supervisor, Team Leader or Assistant Manager (or evidence of steps you have taken to be ready for progression)
- Passion for providing an excellent guest service, enjoying interacting with guests to ensure they are having a uniquely personal experience!
- Experience developing and coaching team members to make sure that they are performing at their best
- Drive to produce results, working together within the Kimpton family to continue to provide our guests with extremely personal experiences and human connection.
- A warm and authentic personality, with a can-do attitude and commitment to service.
Overall, you will be willing to work within our team to embrace our service and delight our guests!
Joining the Kimpton family isn’t just about providing our guests with excellent service, we also have secured a spot in Fortune’s '100 best companies to work for' 7 times since 2009, and it is no surprise why.
We can offer you:
- Financial security - £13.96 per hour (£29,036.80 per annum FTE), guaranteed hours, paid overtime, a free meal on shift, paid holidays, subsidised unsocial hour travel support and enhanced sick pay! Plus Tronc paid monthly if in eligible role.
- Growth and development – extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice.
- Colleague perks - worldwide discounted room rates and discounted F&B whilst on employee rate, plus generous friends and family rate. Discounts through our portal on your supermarket shop, experiences and loads of retailers on our perks portal.
- Wellbeing – generous maternity/paternity pay, employee assistance programme available 24/7 and access to mental health first-aiders.
- Hotel specific benefits – complimentary stay for you+1 in our Hotel upon successful completion of probation, generous discounts across our F&B outlets at Kimpton Charlotte Square and InterContinental Edinburgh The George Hotel plus Spa and gym discounts at our Kimpton property.
If you are someone who likes to march to the beat of their own drum and wants to join a company which encourages authentic individuality, apply today!
You must meet the legal requirements to work in the UK.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business.
Don’t quite meet every single requirement, but still believe you’d be a great fit for the job? We’ll never know unless you hit the 'Apply' button. Start your journey with us today.
Restaurant Team Leader employer: InterContinental Hotels Group
Contact Detail:
InterContinental Hotels Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Team Leader
✨Tip Number 1
Get to know the company culture! Before your interview, check out Kimpton's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! As a Restaurant Team Leader, you'll be all about those heartfelt human connections. Role-play with a friend or family member to get comfortable with engaging guests and handling tricky situations.
✨Tip Number 3
Show off your leadership style! Think about examples from your past where you've led a team or resolved conflicts. Be ready to share these stories during your interview to demonstrate your passion for coaching and developing others.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It’s a great way to leave a lasting impression and show that you’re keen on joining the Kimpton family.
We think you need these skills to ace Restaurant Team Leader
Some tips for your application 🫡
Be Authentic: When you're writing your application, let your true self shine through! We want to see your unique personality and how it aligns with our values at Kimpton. Don’t be afraid to show us who you really are!
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in the restaurant or hospitality industry. Mention specific examples of how you've provided excellent guest service or led a team, as this will resonate with us.
Show Your Passion: We love candidates who are genuinely passionate about creating memorable experiences for guests. In your application, share why you’re excited about the role and how you plan to bring that passion to our team!
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you on the path to joining the Kimpton family!
How to prepare for a job interview at InterContinental Hotels Group
✨Show Your Authentic Self
As a Restaurant Team Leader, it's crucial to bring your unique personality to the interview. Be genuine and let your warmth shine through. This role is all about creating heartfelt connections, so share personal stories that highlight your passion for guest service.
✨Demonstrate Leadership Skills
Prepare examples of how you've led teams or trained new staff in previous roles. Discuss specific situations where you made decisions that positively impacted guest experiences. This will show your potential employer that you're ready to step up and support the Restaurant Manager.
✨Know the Menu and Venue
Familiarise yourself with BABA restaurant's offerings and the overall vibe of Kimpton Charlotte Square Hotel. Being able to discuss the menu and what makes the venue special will demonstrate your enthusiasm and commitment to providing excellent service.
✨Ask Thoughtful Questions
Prepare insightful questions about the team culture, training opportunities, and how they measure success in guest service. This not only shows your interest in the role but also helps you gauge if the company aligns with your values and career goals.
