Restaurant Manager

We are seeking a dynamic and experienced Restaurant Manager to lead and elevate our restaurant operation. This is a senior leadership role ideal for a passionate hospitality professional with a strong operational mindset and deep expertise in wine and beverage service.

Key Responsibilities:

• Located in the heart of Kimpton Fitzroy London, Fitz’s Russell Sq. features three opulent spaces with unique personalities.
• Fitz’s Brasserie, a sophisticated eatery serving classic British dishes elevated from modern palates, and Fitz’s Bar & Parlour, a glamorous drinking dean and all-day parlour.
• Here guests can dine on quintessentially British cuisine, sip finely crafted cocktails and savour a late-night tipple (or two).
• Join us to help create a London experience like no other!
• As our Restaurant Manager, you’ll be 100% you, bringing your authentic personality to everything you do; be the ultimate host, confidently leading yourself and making creative decisions that elevate every interaction; and spark joy, using every tool available to craft meaningful and memorable experiences.
• As a Restaurant Manager at Fitz’s Brasserie, you will play a key role in delivering outstanding hospitality.
• You will work collaboratively with the front‑of‑house and kitchen teams to ensure guests receive warm, attentive, and efficient service in a stylish and welcoming environment.
• Lead, motivate, and manage front‑of‑house staff to ensure exceptional service standards.
• Oversee daily restaurant operations, including service flow, staffing, and customer satisfaction.
• Develop and maintain a positive team culture focused on collaboration, accountability, and excellence.
• Manage and enhance the restaurant’s wine program, including selection, procurement, and inventory.
• Provide expert wine recommendations to guests and train staff in wine knowledge and pairing.
• Deputise for the Restaurant General Manager in their absence/days off.
• Ensure compliance with health, safety, and licensing regulations.
• Manage guest feedback professionally and resolve concerns promptly.
• Monitor financial performance, including cost control, budgeting, and revenue growth.
• Collaborate with the kitchen team to align food and wine offerings.

Requirements:

• Proven experience as a Restaurant Manager or in a senior hospitality leadership role.
• Strong sommelier background with advanced wine knowledge.
• Demonstrated leadership capability with excellent team management skills.
• Strong communication and organizational abilities.
• Commercial awareness with a results‑driven approach.

What We’re Looking For:

• A hands‑on leader who thrives in a fast‑paced, luxury hospitality environment.
• Someone with a refined palate and enthusiasm for wine culture and education.
• A strategic thinker who can balance operational excellence with creativity.

Benefits:

• £43,000 per annum plus service charge and other great IHG perks!
• 31 days holiday each year, including bank holidays, and this increases up to a maximum of 33 days (prorata).
• Access to Wagestream, a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.
• Free meals whilst on duty prepared by skilled chefs!
• Worldwide employee and friends & family hotel room discounts.
• Food and Beverage discounts at the Fitz’s Bar & Parlour and Fitz’s Brasserie.
• Discounts off your supermarket shop, other shopping, and experiences through our portal!
• Employee assistance programme 24/7 and employee healthcare plan with access to Mental Healthcare first aiders.
• We provide every employee company sick pay and life insurance.
• Most importantly, we’ll help you grow and develop you as an individual.

Evolving Culture & Diversity:

As a Disability Confident Committed Employer, we are committed to providing an inclusive and accessible recruitment process. Please let us know if you require any adjustments or support at any stage, and your recruiter will assist you accordingly.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

You must meet the legal requirements to work in the UK.