voco Oxford Thames is seeking a Reception Shift Leader on a full-time contract to oversee guest reception, check-in/out, reservations and front desk operations across Front Office and Spa & Leisure.
You will train and coach team members, supervise shifts, handle guest queries and complaints, and coordinate with Housekeeping and other departments to ensure smooth daily service and a warm, guest-focused experience.
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Reception Shift Leader: Guest Experience & Training in Oxford employer: InterContinental Hotels Group
At Kimpton Clocktower Hotel, we pride ourselves on fostering a vibrant and inclusive work culture that values creativity and collaboration. As a member of our Meetings, Events, Groups and Reservations team, you'll enjoy comprehensive training and growth opportunities, alongside competitive benefits that enhance your work-life balance. Located in the heart of Manchester, our hotel offers a unique environment where you can thrive while delivering exceptional guest experiences.
Contact Details:
InterContinental Hotels Group Recruitment Team
