At a Glance
- Tasks: Provide outstanding guest service and manage inquiries during night shifts.
- Company: Join a global leader in hospitality with a vibrant team atmosphere.
- Benefits: Competitive pay, training opportunities, and discounts at hotels worldwide.
- Why this job: Be part of a dynamic team and enhance your hospitality skills.
- Qualifications: Previous receptionist experience and a passion for customer service.
- Other info: Enjoy staff accommodation and flexible working hours.
The predicted salary is between 13 - 16 £ per hour.
A global hospitality leader is seeking a Night Receptionist to join their team in Oxford on a 32-hour weekly contract. This role involves delivering exceptional guest service during night shifts and handling guest inquiries and complaints.
The successful candidate will be passionate about hospitality, possess previous receptionist experience, and ideally have knowledge of Opera PMS.
The role offers competitive hourly pay and numerous employee benefits including training opportunities and discounts at hotels worldwide.
Night Receptionist - 32h, Staff Accommodation Included in Oxford employer: InterContinental Hotels Group
Contact Detail:
InterContinental Hotels Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Receptionist - 32h, Staff Accommodation Included in Oxford
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and what they stand for can help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice common interview questions related to hospitality and customer service. We all know that confidence is key, so rehearsing your answers can help you feel more at ease when it’s time to shine.
✨Tip Number 3
Don’t forget to highlight your previous receptionist experience during the interview. Share specific examples of how you’ve handled guest inquiries or complaints effectively, as this will demonstrate your skills in action.
✨Tip Number 4
Finally, apply through our website! It’s a straightforward process, and we love seeing candidates who take the initiative to connect with us directly. Plus, it shows you’re keen on joining our team!
We think you need these skills to ace Night Receptionist - 32h, Staff Accommodation Included in Oxford
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let us see your enthusiasm for the hospitality industry. Share any experiences that highlight your love for guest service and how you’ve gone above and beyond to make someone’s stay memorable.
Highlight Relevant Experience: Make sure to mention any previous receptionist roles you've had, especially if you've worked during night shifts. If you have experience with Opera PMS, don’t forget to include that too – it could really set you apart!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Night Receptionist role. Use bullet points if it helps!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity in Oxford!
How to prepare for a job interview at InterContinental Hotels Group
✨Know Your Hospitality Stuff
Brush up on your hospitality knowledge, especially around guest service. Be ready to share examples of how you've handled guest inquiries or complaints in the past. This will show your passion for the industry and your ability to provide exceptional service.
✨Familiarise Yourself with Opera PMS
If you have experience with Opera PMS, make sure to highlight it during the interview. If not, do a bit of research to understand its basic functions. Being able to discuss this software confidently can set you apart from other candidates.
✨Prepare for Night Shift Scenarios
Think about the unique challenges that come with working night shifts. Prepare to discuss how you would handle situations like late check-ins or emergency guest requests. This shows that you're proactive and ready for the role.
✨Show Enthusiasm for the Role
Let your passion for hospitality shine through! Talk about why you want to work as a Night Receptionist and what excites you about the opportunity. A positive attitude can make a big difference in how you're perceived by the interviewers.