At a Glance
- Tasks: Deliver exceptional late-night room service and create memorable experiences for guests.
- Company: Join the luxury Kimpton Fitzroy London, known for its vibrant hospitality.
- Benefits: Earn £14.42 per hour, enjoy 28 days holiday, and access exclusive discounts.
- Other info: Enjoy regular social events and a supportive work environment.
- Why this job: Be part of a dynamic team and make nights special for guests.
- Qualifications: No experience needed, just bring your passion for hospitality and a positive vibe.
The predicted salary is between 29993 - 29993 € per year.
We are looking for a Night Room Service team member for Kimpton Fitzroy London, a luxury hotel in Central London.
Responsibilities
- Deliver exceptional service directly to guests' rooms during night shifts.
- Prepare and present dinner services.
- Provide late-night snacks.
- Offer celebratory drinks such as champagne.
- Ensure all service is carried out with attention to detail and warmth.
- Communicate effectively with guests and colleagues.
Qualifications
Applicants must meet the legal requirements to work in the UK. No specific experience is required, but a passion for hospitality and a positive attitude are preferred.
Benefits
- £14.42 per hour (≈£29,993.60 full-time equivalent).
- 28 days holiday per year, increasing to a maximum of 33 days pro-rated.
- Access to the Wagestream financial wellbeing app.
- Free meals prepared by skilled chefs while on duty.
- Worldwide employee and friends & family hotel room discounts.
- Food & Beverage discounts at Fitz bar and Brasserie.
- Discounts on supermarkets and other shopping through our portal.
- Employee assistance programme 24/7 and health plan with mental healthcare support.
- Regular sporting and social events.
EEO statement
At IHG Hotels & Resorts, we are proud to be an equal-opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to any protected characteristic. As a Disability Confident Committed Employer, we are committed to providing an inclusive and accessible recruitment process. Please let us know if you require any adjustments or support at any stage, and your recruiter will assist you accordingly.
Night Room Service Team Member employer: InterContinental Hotels Group
Kimpton Fitzroy London is an exceptional employer that values its Night Room Service Team Members by offering a competitive salary of £14.42 per hour, alongside generous benefits such as 28 days of holiday, access to financial wellbeing resources, and discounts on hotel stays and dining. Our inclusive work culture fosters personal growth and development, ensuring that every team member feels supported and empowered to deliver outstanding service in the heart of vibrant Central London.
Contact Detail:
InterContinental Hotels Group Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Night Room Service Team Member
✨Tip Number 1
Get to know the hotel! Research Kimpton Fitzroy London and its values. When you walk in for your interview, show us that you understand what makes our hotel special and how you can contribute to that unique experience.
✨Tip Number 2
Practice your service skills! Even if you don’t have direct experience, think about times you've provided great customer service. Be ready to share those stories with us during the interview to showcase your passion for hospitality.
✨Tip Number 3
Dress the part! First impressions matter, especially in a luxury hotel setting. Make sure you look polished and professional when you come to meet us. It shows you care about the role and the guests you'll be serving.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our team at Kimpton.
We think you need these skills to ace Night Room Service Team Member
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for hospitality shine through! Share any experiences or moments that sparked your interest in providing exceptional service. We want to see that positive attitude and enthusiasm for making guests feel special.
Tailor Your Application:Make sure to customise your application to fit the Night Room Service role. Highlight any relevant skills or experiences that align with the responsibilities mentioned in the job description. This shows us you’ve done your homework and are genuinely interested in joining our team.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the Night Room Service team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy and quick to do!
How to prepare for a job interview at InterContinental Hotels Group
✨Know the Hotel Inside Out
Before your interview, take some time to research Kimpton Fitzroy London. Familiarise yourself with their services, values, and what makes them stand out in the hospitality industry. This will not only show your genuine interest but also help you tailor your answers to align with their brand.
✨Show Your Passion for Hospitality
Even if you don’t have specific experience, it’s crucial to convey your enthusiasm for the hospitality sector. Think of examples from your life where you've provided excellent service or gone the extra mile for someone. This will demonstrate your positive attitude and willingness to learn.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle various situations, especially during night shifts. Prepare scenarios where you had to deal with difficult customers or unexpected challenges. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Ask Thoughtful Questions
At the end of the interview, be ready to ask insightful questions about the role or the hotel. This could be about team dynamics, training opportunities, or how they celebrate successes. It shows you're engaged and serious about the position, making a lasting impression.
