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- Tasks: As a Night Receptionist, you'll ensure guests have a fantastic stay and handle queries with flair.
- Company: Join voco Oxford Spires, a stylish hotel known for its relaxed yet attentive service.
- Benefits: Enjoy competitive pay, extensive training, meals on duty, and discounts at hotels and stores worldwide.
- Why this job: Be part of a vibrant team focused on genuine hospitality and environmental sustainability.
- Qualifications: Passion for guest service, previous reception experience, and a willingness to learn are essential.
- Other info: Flexible shifts, staff accommodation available, and opportunities for global career progression.
The predicted salary is between 22888 - 22888 £ per year.
Hotel: Oxford Spires (OXFAR), Abingdon Road, OX1 4PS
A fantastic opportunity for a Night Receptionist to join our team in voco Oxford Spires on a 32-hour per week contract!
The shifts are from 22.45 to 07.00 / You will earn £13.60 per hour – equal to £22,630.40 salary.
Staff Accommodation in Oxford available!
At voco, everyone’s a host and ready to provide our guests with the relaxed but attentive stay that they desire. We are reliably different, a trusted name offering an informal, non-pretentious stay that leaves our guests with a lasting impression. With a focus on our environment, you will be greeted by environmentally conscious innovations from start to finish.
voco Oxford Spires, a stylish hotel in Oxford close to the river Thames, we are a short stroll from fascinating museums and university colleges in the city centre. At voco Oxford Spires our guest rooms offer welcoming voco flourishes.
Enjoy all-day dining in Deacons Restaurant and cocktails in Deacon’s bar with outside options for eating and drinking on the attractive terraces.
The Hotel is surrounded by gardens and if you are lucky (and quiet) you might even spot our resident family of muntjac deer.
As a Night Receptionist, you will play a vital part in delivering a superior guest experience. We take pride in the fact that we are experts in what we do and love to demonstrate this expertise to our guests with a sense of flair.
To succeed as a Night Receptionist, you will need:
To be passionate about delivering great service and be guest focused
Part of the role is to serve alcohol to guests as required
Previous experience in Receptionist, Guest Relations, Concierge
Experience with handling guests queries and complaints
Experience using Opera PMS is a huge advantage
Our Night Receptionists enjoy a range of benefits including:
Becoming part of the IHG Hotels & Resorts family, one of the world’s leading hotel companies – which means global opportunities
Extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice
Wagestream – a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.
Meals whilst on duty
28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated)
We provide every employee company sick pay and life insurance
Amazing discounts for our hotels and restaurants around the world
Discounts from over 15,000 stores – all the way from retail to cinema
Don’t forget, bring your friends, and take part in our generous ‘Refer a Friend’ programme!
If you are someone who wants to join a company which favours laid-back but attentive connections with a focus on the environment, apply today to join our team as a Night Receptionist!
You must meet the legal requirements to work in the UK.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual\’s, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Who we are
Join voco™ hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we\’re on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco™ hotels
Don’t quite meet every single requirement, but still believe you\’d be a great fit for the job? We\’ll never know unless you hit the \’Apply\’ button. Start your journey with us today.
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Night Receptionist employer: InterContinental Hotels Group
Contact Detail:
InterContinental Hotels Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Receptionist
✨Tip Number 1
Familiarise yourself with the voco brand and its values. Understanding their focus on relaxed yet attentive service will help you align your approach during the interview, showcasing how you can contribute to their unique guest experience.
✨Tip Number 2
Highlight any previous experience in hospitality, especially roles that involved guest interaction. Be ready to share specific examples of how you've handled guest queries or complaints effectively, as this is crucial for a Night Receptionist.
✨Tip Number 3
If you have experience with Opera PMS, make sure to mention it! Even if you don't, express your willingness to learn new systems quickly, as adaptability is key in a fast-paced hotel environment.
✨Tip Number 4
Prepare to discuss your passion for delivering great service. Think of instances where you went above and beyond for guests, as this will demonstrate your commitment to the role and fit with voco's ethos.
We think you need these skills to ace Night Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in hospitality, particularly any roles related to reception, guest relations, or concierge services. Emphasise your customer service skills and any experience with handling guest queries.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for delivering great service. Mention specific experiences where you provided exceptional guest experiences and how you align with voco's values of being relaxed yet attentive.
Highlight Relevant Skills: In your application, be sure to mention any experience with Opera PMS or similar systems, as well as your willingness to learn new things. This will show that you are prepared for the technical aspects of the role.
Show Enthusiasm for the Role: Express your excitement about the opportunity to work at voco Oxford Spires. Mention the unique aspects of the hotel that appeal to you, such as its focus on sustainability and creating a welcoming atmosphere for guests.
How to prepare for a job interview at InterContinental Hotels Group
✨Show Your Passion for Guest Service
As a Night Receptionist, your primary role is to ensure guests have a fantastic experience. Be prepared to share examples of how you've gone above and beyond in previous roles to provide excellent service.
✨Familiarise Yourself with the Hotel
Before the interview, take some time to learn about voco Oxford Spires and its unique offerings. Mentioning specific features or services during your interview can demonstrate your genuine interest in the hotel.
✨Highlight Relevant Experience
If you have experience with Opera PMS or in roles like Receptionist or Concierge, make sure to discuss this. Providing concrete examples of how you've handled guest queries or complaints will strengthen your application.
✨Emphasise Teamwork and Adaptability
Working as part of a hotel team is crucial. Be ready to talk about your ability to collaborate with others and your willingness to learn new skills, especially in a dynamic environment like a hotel.
