At a Glance
- Tasks: Provide exceptional customer service and ensure guest satisfaction during night shifts.
- Company: Join the vibrant team at Kimpton Clocktower Hotel in Manchester.
- Benefits: Earn £14.56 per hour, enjoy free meals on shift, and guaranteed hours.
- Other info: Great opportunities for career growth in a dynamic environment.
- Why this job: Bring your authentic personality to guests and grow your career in hospitality.
- Qualifications: Experience in hotel reception and confidence in using hotel systems.
The predicted salary is between 30000 - 30000 € per year.
InterContinental Hotels Group is seeking a Front Office Nights Team Member for the Kimpton Clocktower Hotel in Manchester. The role involves providing exceptional customer service and ensuring guest satisfaction during night shifts.
The ideal candidate will have experience in hotel reception and be confident in operating hotel systems, particularly Opera Cloud.
The position offers a competitive pay of £14.56 per hour and various benefits including guaranteed hours, free meals on shift, and career growth opportunities.
Join our vibrant team and bring your authentic personality to our guests!
Night Front Office Host — Authentic Guest Experience in Manchester employer: InterContinental Hotels Group
InterContinental Hotels Group is an excellent employer, offering a vibrant work culture at the Kimpton Clocktower Hotel in Manchester. With competitive pay, guaranteed hours, and free meals on shift, employees enjoy a supportive environment that fosters career growth and encourages authentic guest interactions. Join us to be part of a team that values your unique personality and dedication to exceptional service.
Contact Detail:
InterContinental Hotels Group Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Night Front Office Host — Authentic Guest Experience in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at InterContinental Hotels Group or similar places. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Show off your personality! When you get an interview, let your authentic self shine through. Remember, they’re looking for someone who fits into their vibrant team, so don’t be shy about sharing your unique experiences.
✨Tip Number 3
Practice makes perfect! Familiarise yourself with hotel systems like Opera Cloud before your interview. Being confident in your skills will impress the hiring team and show that you’re ready to hit the ground running.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings, including the Night Front Office Host position, right there.
We think you need these skills to ace Night Front Office Host — Authentic Guest Experience in Manchester
Some tips for your application 🫡
Show Your Personality:When writing your application, let your authentic self shine through! We want to see your unique personality and how it aligns with our vibrant team at the Kimpton Clocktower Hotel.
Highlight Relevant Experience:Make sure to showcase any previous experience in hotel reception or customer service. We love seeing how your background can contribute to providing exceptional guest experiences during those night shifts.
Be Confident with Systems:If you’ve worked with hotel systems like Opera Cloud, don’t forget to mention it! We’re looking for someone who’s confident in operating these systems, so let us know about your skills.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Plus, it’s super easy!
How to prepare for a job interview at InterContinental Hotels Group
✨Know Your Stuff
Make sure you’re familiar with the hotel systems, especially Opera Cloud. Brush up on your reception skills and be ready to discuss your previous experience in customer service. This will show that you’re prepared and serious about the role.
✨Show Your Personality
The job is all about providing an authentic guest experience, so let your personality shine through! Be genuine and approachable during the interview. Share stories that highlight your ability to connect with guests and create memorable experiences.
✨Prepare for Night Shift Scenarios
Since this role involves night shifts, think about how you handle late-night situations. Prepare examples of how you’ve dealt with challenges during odd hours or how you maintain energy and enthusiasm while working at night.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical night shift looks like. This shows your interest in the role and helps you gauge if it’s the right fit for you.
