Kitchen Porter Manager - The Manchester Deansgate Hotel

The Manchester Deansgate Hotel is on the lookout for a dynamic Kitchen Porter Manager (Chief Steward) to inspire and lead. Join the excitement and become part of the IHG Hotels and Resorts family!

As a Kitchen Porter Manager (Chief Steward), your day-to-day will be driven by our Guests' needs, however you can expect to cover the following duties and responsibilities (not all encompassing):

• Lead, train and supervise the Kitchen Porter team to ensure smooth daily operations
• Maintain the highest standards of cleanliness and hygiene across all kitchen and back-of-house areas
• Manage pot wash, dishwashing and waste disposal processes efficiently
• Ensure compliance with all health, safety and food hygiene regulations (e.g. HACCP)
• Control stock levels of cleaning chemicals, equipment and disposables
• Coordinate with chefs and front-of-house teams to support service delivery
• Oversee equipment handling, reporting faults and arranging repairs with the Maintenance team where needed
• Manage staff rotas, attendance and performance within the stewarding team
• Drive continuous improvement in cleanliness standards and operational efficiency

We are searching for a true service superstar, someone who thrives in providing our Guests with an excellent service throughout their stay. In addition to this, we are looking for someone who has:

• Proven experience in a similar Chief Steward or Kitchen Porter Supervisor role
• Strong leadership skills with the ability to motivate and develop a team
• Excellent attention to detail and high standards of cleanliness
• Good understanding of health & safety and food hygiene regulations
• Ability to work in a fast‑paced, high‑pressure environment
• Strong organisational and time‑management skills
• A proactive, hands‑on approach with a positive attitude
• Good communication skills and the ability to work collaboratively
• Flexibility to work varied shifts, including weekends and holidays

At IHG Hotels and Resorts, we believe that no two individuals are alike, and we celebrate that by offering our colleagues a wide range of additional benefits to support their unique needs and aspirations. You can expect to receive:

• Financial security – Competitive salary, guaranteed hours, paid overtime, a free meal on shift, paid holidays, subsidised unsocial hour travel support and enhanced sick pay!
• Growth and development – Extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice.
• Colleague perks – Worldwide discounted room rates and discounted F&B whilst on employee rate, plus generous friends and family rate.
• Wellbeing – Generous maternity/paternity pay, employee assistance programme available 24/7 and access to mental health first‑aiders.

You must meet the legal requirements to work in the UK. As a Disability Confident Committed Employer, we are committed to providing an inclusive and accessible recruitment process. Please let us know if you require any adjustments or support at any stage, and your recruiter will assist you accordingly.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business.