Guest Services Manager β€” Lead & Elevate Guest Experience in Manchester

Guest Services Manager β€” Lead & Elevate Guest Experience in Manchester

Manchester Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
InterContinental Hotels Group

At a Glance

  • Tasks: Lead the Guest Services team to create unforgettable experiences for our guests.
  • Company: Join the iconic Kimpton Clocktower Hotel, part of the IHG family.
  • Benefits: Enjoy guaranteed hours, competitive pay, and fantastic colleague benefits.
  • Why this job: Be a key player in shaping vibrant guest journeys at a renowned hotel.
  • Qualifications: Experience in hospitality and a passion for exceptional service.

The predicted salary is between 30000 - 40000 Β£ per year.

Kimpton Clocktower Hotel, Manchester, part of Inter Continental Hotels Group, is seeking a hands-on Guest Services Manager (Full-Time) to lead our Guest Services team and deliver exceptional guest experiences.

You will report to the Front Office Manager and drive service standards across shifts, contributing to a vibrant guest journey at this iconic property.

The role offers guaranteed hours, competitive pay, and comprehensive colleague benefits within the IHG family.

#J-18808-Ljbffr

InterContinental Hotels Group

Contact Details:

InterContinental Hotels Group Recruitment Team

We think you need these skills to ace Guest Services Manager β€” Lead & Elevate Guest Experience in Manchester

Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Adaptability
Teamwork
Team Leadership