Executive Housekeeper in Manchester

Welcome to the Manchester Deansgate Hotel, where modern luxury travel meets the vibrant spirit of Manchester. Nestled in the iconic Beetham Tower, this hotel features 279 elegantly designed rooms with stunning skyline views. Enjoy upscale amenities, including sky bar Cloud 23, 2 Rosette Podium Restaurant, an indoor pool, and a fitness centre. Perfect for both business and leisure travellers, with 14 meeting rooms and over 1,800 square feet of event space.

As an Executive Housekeeping Manager, your day‑to‑day will be driven by our guests' needs; however, you can expect to cover the following duties and responsibilities:

• Supporting and reporting into our Director of Operations by managing the Housekeeping Team, training and developing them to provide an excellent level of standards.
• Creating and managing the Housekeeping rota to ensure efficient cover whilst staying within budget goals and requirements.
• Recruiting and training new starters to the Housekeeping Team, building your team and managing turnover.
• Focusing on continuous improvement, creating a culture where team members can speak up to make suggestions on how to improve departmental efficiencies.
• Working closely with the wider Hotel Team to work as "one team" in managing the hotel’s goals and expectations.

Qualifications:

• Proven experience in senior housekeeping management within the hospitality industry, demonstrating strong leadership skills and leading by example.
• Exceptional attention to detail to uphold high standards of cleanliness and presentation throughout the property, combined with excellent organisational and time management skills.
• Strong verbal and written communication skills for effective collaboration with staff and other departments, along with the ability to address and resolve issues promptly, ensuring a seamless guest experience.
• Familiarity with health and safety regulations and best practices in housekeeping, as well as experience in managing budgets and controlling costs related to housekeeping operations to optimize efficiency and quality.

Benefits:

• £45,000 per annum, guaranteed hours, a free meal on shift, paid holidays, subsidised unsocial hour travel support and enhanced sick pay.
• Extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice.
• Worldwide discounted room rates and discounted F&B whilst on employee rate, plus generous friends and family rate.
• Generous maternity/paternity pay, employee assistance programme available 24/7 and access to mental health first–aiders.

You must meet the legal requirements to work in the UK. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business.