At a Glance
- Tasks: Welcome guests, assist with requests, and share local recommendations.
- Company: Join the vibrant team at Kimpton Clocktower Hotel in Manchester.
- Benefits: Enjoy a full-time role with a supportive work environment.
- Other info: Be part of a dynamic team in a stylish hotel setting.
- Why this job: Create unforgettable experiences for guests while showcasing your local knowledge.
- Qualifications: Experience in hospitality and a passion for exceptional service.
The predicted salary is between 22050 - 26950 £ per year.
Kimpton Clocktower Hotel in Manchester is seeking an authentic Concierge (Full-Time) to join our welcoming hotel team.
You’ll greet guests, help with requests, and provide local recommendations with warmth and a personal touch.
Experience as a Receptionist, Concierge or Guest Services Agent in a 4/5 star hotel is beneficial; strong local knowledge and a passion for service are essential as you collaborate with colleagues to create memorable stays.
Elite Hotel Concierge: Personal Stays & Local Picks in Manchester employer: InterContinental Hotels Group
At Kimpton Clocktower Hotel, we pride ourselves on fostering a vibrant and inclusive work culture that values creativity and collaboration. As a member of our Meetings, Events, Groups and Reservations team, you'll enjoy comprehensive training and growth opportunities, alongside competitive benefits that enhance your work-life balance. Located in the heart of Manchester, our hotel offers a unique environment where you can thrive while delivering exceptional guest experiences.
Contact Details:
InterContinental Hotels Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Elite Hotel Concierge: Personal Stays & Local Picks in Manchester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like InterContinental Hotels Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to InterContinental Hotels Group
Don't be shy about reaching out to InterContinental Hotels Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Elite Hotel Concierge: Personal Stays & Local Picks in Manchester
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about InterContinental Hotels Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at InterContinental Hotels Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
