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- Tasks: Deliver exceptional customer service and create memorable experiences for guests.
- Company: Luxury hotel in London with a focus on guest satisfaction.
- Benefits: Competitive pay, free meals, discounts, and 28 days holiday.
- Why this job: Join a dynamic team and make a real impact on guest experiences.
- Qualifications: 2 years of hotel front office experience and attention to detail.
- Other info: Perfect opportunity for those passionate about hospitality.
The predicted salary is between 12 - 17 £ per hour.
A luxury hotel in London is seeking an enthusiastic Guest Relations Executive to provide exceptional customer service and ensure guests feel valued during their stay. The ideal candidate will have at least 2 years of experience in a hotel front office role and a keen eye for detail.
This role offers a competitive salary of £14.85 per hour plus service charge, with benefits including free meals, discounts at hotels and restaurants, and 28 days of holiday a year. Join us to contribute to creating memorable experiences for our guests.
Luxury Guest Relations Executive – Mayfair Front Desk employer: InterContinental Hotels Group
Contact Detail:
InterContinental Hotels Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Guest Relations Executive – Mayfair Front Desk
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for opportunities. You never know who might have a lead on that perfect Guest Relations Executive role!
✨Tip Number 2
Practice your pitch! When you get the chance to meet potential employers, be ready to showcase your passion for customer service and your experience in front office roles. A confident and enthusiastic approach can really make you stand out.
✨Tip Number 3
Research the hotel! Before any interviews, dive into the hotel's values and what makes them unique. This will help you tailor your responses and show that you're genuinely interested in contributing to their team.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles like the Luxury Guest Relations Executive. Plus, it shows you're serious about joining our team and creating memorable experiences for our guests.
We think you need these skills to ace Luxury Guest Relations Executive – Mayfair Front Desk
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see how much you care about providing exceptional service and creating memorable experiences for guests.
Highlight Relevant Experience: Make sure to showcase your previous experience in hotel front office roles. We’re looking for candidates with at least 2 years of experience, so don’t be shy about detailing your achievements and responsibilities in past positions.
Pay Attention to Detail: As a Luxury Guest Relations Executive, a keen eye for detail is crucial. Ensure your application is free from typos and errors, and format it neatly. This reflects your attention to detail and professionalism, which we value highly.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at InterContinental Hotels Group
✨Know the Hotel Inside Out
Before your interview, make sure you research the hotel thoroughly. Understand its history, values, and what sets it apart in the luxury market. This knowledge will not only impress the interviewers but also help you tailor your answers to align with the hotel's ethos.
✨Showcase Your Customer Service Skills
Prepare specific examples from your previous roles that highlight your exceptional customer service skills. Think of situations where you went above and beyond for a guest or resolved a challenging issue. This will demonstrate your ability to create memorable experiences for guests.
✨Dress to Impress
As you're applying for a luxury position, your appearance matters. Dress smartly and professionally to reflect the high standards of the hotel. This shows that you understand the importance of presentation in the hospitality industry.
✨Ask Thoughtful Questions
At the end of the interview, be ready to ask insightful questions about the role and the hotel. This could include inquiries about team dynamics, training opportunities, or how the hotel measures guest satisfaction. It shows your genuine interest in the position and helps you assess if it's the right fit for you.
