At a Glance
- Tasks: Deliver exceptional guest experiences and manage check-ins at a vibrant hotel.
- Company: Join the renowned InterContinental Hotels Group at voco Oxford Thames.
- Benefits: Enjoy 28 days holiday, training, sick pay, life insurance, and exclusive discounts.
- Other info: Flexible part-time hours in a supportive and engaging work environment.
- Why this job: Be part of a dynamic team and create memorable experiences for guests.
- Qualifications: Prior reception or guest relations experience with a guest-focused mindset.
The predicted salary is between 12 - 15 £ per hour.
InterContinental Hotels Group is seeking a Receptionist for their voco Oxford Thames hotel in Oxford. This part-time position focuses on delivering exceptional guest experiences, including managing check-ins and guest inquiries.
The ideal candidate has prior experience in the reception or guest relations and a guest-centered approach.
Benefits include:
- 28 days of holiday (pro-rated)
- Training
- Company sick pay
- Life insurance
- Various employee discounts
Legal right to work in the UK is required.
Part-Time Hotel Reception & Guest Services in London employer: InterContinental Hotels Group
InterContinental Hotels Group is an excellent employer, offering a vibrant work culture at the voco Oxford Thames hotel where team members are valued for their contributions to creating memorable guest experiences. With a strong focus on employee growth through training and development opportunities, alongside generous benefits such as 28 days of holiday and various discounts, this role provides a rewarding environment for those passionate about hospitality.
Contact Details:
InterContinental Hotels Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Hotel Reception & Guest Services in London
✨Tip Number 1
Make sure you know the hotel inside out! Research voco Oxford Thames and its services so you can impress them with your knowledge during the interview. It shows you're genuinely interested and ready to deliver those exceptional guest experiences.
✨Tip Number 2
Practice your people skills! Since this role is all about guest relations, think of scenarios where you’ve gone above and beyond for someone. Share these stories in your interview to highlight your guest-centered approach.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Show up looking sharp and professional to convey that you take the role seriously and are ready to represent the hotel well.
✨Tip Number 4
Don’t forget to apply through our website! We want to make it easy for you to land that part-time position. Plus, it’s a great way to stay updated on any other opportunities that might pop up at InterContinental Hotels Group.
We think you need these skills to ace Part-Time Hotel Reception & Guest Services in London
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight any previous experience in reception or guest services. We want to see how you've delivered exceptional guest experiences in the past, so don’t hold back!
Be Guest-Centred:Since this role is all about putting guests first, let us know how you approach guest inquiries and manage check-ins. Share specific examples that showcase your guest-centred attitude.
Keep It Professional Yet Friendly:Your application should reflect the friendly and professional vibe we’re looking for at voco Oxford Thames. Use a warm tone but keep it polished – we want to get a sense of your personality!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at InterContinental Hotels Group
✨Know the Hotel Inside Out
Before your interview, take some time to research voco Oxford Thames and its unique offerings. Familiarise yourself with their services, amenities, and guest experience philosophy. This will not only impress the interviewer but also help you tailor your answers to show how you can contribute to their guest-centered approach.
✨Showcase Your Guest Relations Skills
Since the role focuses on delivering exceptional guest experiences, be ready to share specific examples from your past experience in reception or guest relations. Think of situations where you went above and beyond for a guest or resolved a challenging issue. This will demonstrate your ability to handle similar scenarios at voco.
✨Practice Common Interview Questions
Prepare for common interview questions related to customer service and teamwork. Questions like 'How would you handle a difficult guest?' or 'Can you describe a time when you worked as part of a team?' are likely to come up. Practising your responses will help you feel more confident and articulate during the interview.
✨Dress the Part
First impressions matter, especially in the hospitality industry. Make sure to dress smartly and professionally for your interview. A polished appearance shows that you understand the importance of presentation in a hotel environment and that you’re serious about the position.
