Events Operations Team Member in London

At Kimpton Fitzroy London, we are looking for a Part Time Events Operations Team Member to join our team. Kimpton Fitzroy London is an iconic 19th-century building which meets the London of today. Inside, contemporary interiors beckon the discerning traveller to settle in and stay a while. As an Events Operations Team Member, you’ll be 100% you, bringing your authentic personality to everything you do; be the ultimate host, confidently leading yourself and making creative decisions that elevate every interaction; and spark joy, using every tool available to craft meaningful and memorable experiences.

We are looking for a Part-time team member to join our Conference and Events team. Someone who is fully flexible when it comes to shift patterns including evenings and weekends! As an Event Operations Team Member, you are responsible for delivering a five‑star experience. This is a multi‑functional role, which is based across all areas of the hotel with different types of service delivery. You will need to multitask between setting up rooms and breaking down events, floor service, bartending, barista, hosting, and banqueting service.

To succeed as our Events Operations Team Member, you will need:

• Experience in a conference porter, waiter, bartender, barista, or host role is beneficial, but not essential, as full training will be provided for someone who is willing to learn and be part of the team.
• Confidence in delivering excellent service, with a can‑do attitude and the ability to engage with guests while serving, clearing food, and drinks.
• A passion for hospitality and creating positive guest experiences, with a genuine enjoyment of interacting with guests.
• A willingness to learn and adapt, being open to taking on new challenges and working as part of a dynamic team.
• The capability and willingness to undertake physical tasks, including lifting and moving furniture.
• A positive attitude, with a willingness to work hard, have fun, and be a supportive team player who helps fellow team members.

We are committed to offer and provide our Events Operations Team Member with a competitive salary and a large range of benefits:

• £14.42 per hour plus great IHG perks!
• A Competitive holiday allowance. Plus, the opportunity to take part in volunteering days if you wish to do so.
• Access to Wagestream, a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.
• Free meals whilst on duty prepared by skilled chefs!
• Worldwide employee and friends & family hotel room discounts.
• Discounts off your supermarket shop, other shopping, and experiences through our portal!
• Food and Beverage discounts at the delicious Fitz bar and Fitz Brasserie.
• Employee assistance programme 24/7 and employee healthcare plan with access to Mental Healthcare first aiders.
• Season ticket loan.
• Life insurance.
• Regular sporting and social events.
• Generous ‘Refer a Friend’ programme!

Most importantly, we’ll help you grow and develop you as an individual. Kimpton Fitzroy London is all about providing a contemporary luxury hotel experience whilst building heartfelt human connections with guests and colleagues – we call it the Stay Human project. We have been named ‘The plushest pet‑friendly hotel,’ because our heartfelt connection does not end with humans, it is extended to our furry friends.

We are open 7 days a week 365 days a year and need people to work a range of shifts and days. IHG has been recognised as a ‘Best Employer 2025’ in the UK by Mercer. As a Disability Confident Committed Employer, we are committed to providing an inclusive and accessible recruitment process. Please let us know if you require any adjustments or support at any stage, and your recruiter will assist you accordingly.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. You must meet the legal requirements to work in the UK.