At a Glance
- Tasks: Join our team to create unforgettable events and deliver five-star guest experiences.
- Company: Kimpton Fitzroy Hotel, a vibrant and inclusive workplace in the heart of London.
- Benefits: Earn £14.42 per hour, enjoy free meals, and access amazing discounts.
- Other info: Great opportunities for personal growth and a supportive team environment.
- Why this job: Be yourself, make connections, and have fun while working flexible shifts.
- Qualifications: No experience needed; just bring your passion for hospitality and a positive attitude.
The predicted salary is between 29000 - 30000 £ per year.
Kimpton Fitzroy Hotel is in the heart of Bloomsbury just a 2‑minute walk from Russell Square tube station. As an Events Operations Team Member, we will support you to:
- Be yourself - bringing the real you to work, with your unique personality.
- Lead yourself – we trust you to make decisions and exert your creativity to provide our guests with heartfelt human connections.
- Make it count – you matter, and we will provide you with all the tools you need to create personalised experiences for our guests every day!
We are looking for a Part‑time team member to join our Conference and Events team. Someone who is fully flexible when it comes to shift patterns including evenings and weekends! As an Event Operations Team Member, you are responsible for delivering a five‑star experience. This is a multi‑functional role, which is based across all areas of the hotel with different types of service delivery. You will need to multitask between setting up rooms and breaking down events, floor service, bartending, barista, hosting, and banqueting service.
To succeed as our Events Operations Team Member, you will need:
- Experience in a conference porter, waiter, bartender, barista, or host role is beneficial, but not essential, as full training will be provided for someone who is willing to learn and be part of the team.
- Confidence in delivering excellent service, with a can‑do attitude and the ability to engage with guests while serving, clearing food, and drinks.
- A passion for hospitality and creating positive guest experiences, with a genuine enjoyment of interacting with guests.
- A willingness to learn and adapt, being open to taking on new challenges and working as part of a dynamic team.
- The capability and willingness to undertake physical tasks, including lifting and moving furniture.
- A positive attitude, with a willingness to work hard, have fun, and be a supportive team player.
We are committed to offering our Events Operations Team Member a competitive salary and a large range of benefits:
- £14.42 per hour plus great IHG perks!
- A Competitive holiday allowance.
- Access to Wagestream, a financial wellbeing app.
- Free meals whilst on duty prepared by skilled chefs!
- Worldwide employee and friends & family hotel room discounts.
- Food and Beverage discounts at the Fitz bar and Fitz Brasserie.
- Employee assistance programme 24/7 and employee healthcare plan.
- Season ticket loan.
- Life insurance.
- Regular sporting and social events.
- Generous ‘Refer a Friend’ programme!
Most importantly, we’ll help you grow and develop as an individual. We are open 7 days a week, 365 days a year and need people to work a range of shifts and days. IHG has been recognised as a ‘Best Employer 2025’ in the UK by Mercer. As a Disability Confident Committed Employer, we are committed to providing an inclusive and accessible recruitment process. Please let us know if you require any adjustments or support at any stage, and your recruiter will assist you accordingly. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer.
Events Operations Team Member in London employer: InterContinental Hotels Group
Kimpton Fitzroy Hotel in London offers a vibrant and inclusive work environment where you can truly be yourself while delivering exceptional guest experiences. With competitive pay, extensive benefits including free meals, discounts, and opportunities for personal growth, we foster a culture of support and creativity. Join our dynamic team and enjoy the excitement of working at one of London's premier hotels, where every day brings new challenges and rewarding experiences.
Contact Details:
InterContinental Hotels Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Events Operations Team Member in London
✨Tip Number 1
Get to know the hotel and its vibe! Before your interview, take a stroll around the Kimpton Fitzroy London. Familiarise yourself with the surroundings and the atmosphere. This will help you feel more confident and show your genuine interest in the role.
✨Tip Number 2
Practice your people skills! As an Events Operations Team Member, you'll be interacting with guests all the time. Try role-playing with friends or family to get comfortable with engaging and providing excellent service. Remember, a friendly smile goes a long way!
✨Tip Number 3
Be flexible and ready to adapt! The job requires multitasking and being open to different roles. During your interview, highlight any past experiences where you've had to think on your feet or juggle multiple tasks. It shows you're ready for the dynamic environment!
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to connect with you and gives you a better chance of landing that awesome role. Plus, who doesn’t love a straightforward process?
We think you need these skills to ace Events Operations Team Member in London
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique.
Tailor Your Application:Make sure to highlight any relevant experience you have, even if it’s not directly in events. Whether it's bartending or hosting, connect your skills to what we’re looking for in an Events Operations Team Member.
Show Your Passion:We love candidates who are genuinely excited about hospitality! Share your enthusiasm for creating memorable guest experiences and how you can contribute to our team.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on board with our fantastic team!
How to prepare for a job interview at InterContinental Hotels Group
✨Know the Hotel and Its Values
Before your interview, take some time to research Kimpton Fitzroy Hotel and its core values. Understand their commitment to heartfelt human connections and how they encourage individuality. This will help you align your answers with what they value in their team members.
✨Showcase Your Personality
As they want you to bring your unique personality to work, don’t be afraid to let your true self shine during the interview. Share personal anecdotes that highlight your passion for hospitality and your ability to connect with guests. Authenticity goes a long way!
✨Demonstrate Flexibility and Team Spirit
Since the role requires flexibility with shifts and teamwork, be prepared to discuss your availability and past experiences working in dynamic environments. Highlight instances where you’ve successfully collaborated with others or adapted to changing situations.
✨Prepare for Practical Scenarios
Expect questions or scenarios related to multitasking and delivering excellent service. Think of examples from previous roles where you had to juggle multiple tasks or handle challenging situations. This will show your readiness for the multi-functional nature of the job.
