At a Glance
- Tasks: Deliver exquisite meals and drinks to guests' rooms with a touch of 5-star service.
- Company: Join the prestigious InterContinental London Park Lane, a blend of luxury and modernity in Mayfair.
- Benefits: Enjoy competitive pay, free meals, discounts at hotels, and a range of perks.
- Other info: Flexible shifts available; we celebrate diversity and encourage all to apply.
- Why this job: Be part of a team that values personal growth and exceptional guest experiences.
- Qualifications: Previous experience in hospitality is preferred; a friendly attitude and attention to detail are essential.
The predicted salary is between 28080 - 28080 € per year.
Hotel: London Park Lane (LONHB), One Hamilton Place, Park Lane, W1J 7QY
At InterContinental London Park Lane, we are currently looking to for a In Room Dining team memberto join the team with an immediate start
Welcome to InterContinental London Park Lane
Located at one of the capital\'s most prestigious addresses, where the late Queen Elizabeth II once resided. Our hotel redefines traditional luxury, offering a blend of modernity and flexible sophistication in the heart of Mayfair. Inspired by its scenic views overlooking two Royal Parks, our establishment boasts elegant natural interiors and award-winning seasonal cuisine.
At InterContinental London Park Lane, we believe luxury is defined by attention to detail, intuitive service, and exceptional experiences. As an In-Room Dining team member, you\'ll be at the heart of our guest experience—delivering beautifully presented meals and drinks directly to rooms with warmth, professionalism, and impeccable timing, bringing a 5-star service to the guest’s door.
This is more than room service. It’s about creating a private dining experience in the comfort of the guest’s own space.
Your Day-to-Day
- Deliver food and beverage orders to guest rooms with precision and care
- Present trays and trolleys to 5-star standards, ensuring every detail is perfect
- Handle guest requests with discretion, efficiency, and genuine hospitality
- Maintain cleanliness and organisation of pantries, trolleys, and service areas
- Communicate effectively with the kitchen and other departments to ensure seamless service
- Support minibar replenishment and other in-room F&B tasks as needed
What We’re Looking For
- Previous experience in a luxury hotel, restaurant, or in-room dining role preferred
- A professional, friendly manner and a passion for exceptional service
- Strong attention to detail and high personal presentation standards
- Excellent communication and a can-do attitude
- Flexibility to work shifts, including evenings, weekends, and bank holidays
- A team player who thrives in a fast-paced, guest-focused environment
We are committed to offer and provide our In Room Dining team members with a competitive salary and a large range of benefits. £13.85ph(£28,080 full time salary)plus service charge, paid overtime and great IHG perks including:
- Free meals on duty.
- Amazing discounts for our hotels and restaurants around the world for you and your friends & family.
- 50% discount in our F&B outlets
- Discounts from over 15,000 stores – all the way from retail to cinema with our Hapi benefits scheme.
- Exclusive local discounts at Hard Rock Café, The Backroom Bar, El Pirata to name a few!
- On top of these great benefits, we also provide:
- 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days(Pro Rated)
- Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.
- Company sick pay and life insurance for every employee
- Professional career development with our IHG Leadership programs plus access to our digital online learning platform and numerous other learning and development opportunities
- Most importantly, we’ll help you grow and develop you as an individual and inspire incredible.
At InterContinental London Park Lane, our ambition is to define our unique culture.
- The kind of culture that inspires you to be all you can be.
- An invitation to tap into your unique personality to deliver and achieve incredible things.
- An expectation to play your part in empowering and inspiring others.
- An opportunity to learn, grow and push what’s possible.
- The promise of a personal and professional journey
- A place where everyone can belong and feel part of something bigger.
We are open 7 days a week 365 days a year and need people to work a range of shifts and days
Please click ‘apply’ now!
You must meet the legal requirements to work in the UK.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual\'s, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Don\'t quite meet every single requirement, but still believe you\'d be a great fit for the job? We\'ll never know unless you hit the \'Apply\' button. Start your journey with us today.
#J-18808-LjbffrIn Room Dining Team Member in London employer: InterContinental Hotels Group
At InterContinental London Park Lane, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values attention to detail and outstanding service. Our In Room Dining team members enjoy competitive salaries, extensive benefits including discounts at hotels and restaurants worldwide, and opportunities for professional growth through our IHG Leadership programs. Located in the heart of Mayfair, our hotel not only provides a prestigious working environment but also fosters a sense of belonging and personal development for all employees.
Contact Detail:
InterContinental Hotels Group Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land In Room Dining Team Member in London
✨Tip Number 1
Familiarise yourself with the luxury hotel environment. Visit similar establishments or read up on their service standards to understand what exceptional service looks like. This will help you speak confidently about your passion for hospitality during any interviews.
✨Tip Number 2
Practice your communication skills, especially in a fast-paced setting. Role-play scenarios where you handle guest requests or complaints, as this will prepare you for the dynamic nature of the In Room Dining role.
✨Tip Number 3
Showcase your attention to detail by preparing a mock tray presentation at home. This will not only impress during interviews but also demonstrate your understanding of the high standards expected in a luxury hotel.
✨Tip Number 4
Network with current or former employees of InterContinental London Park Lane. They can provide insights into the company culture and expectations, which can be invaluable when tailoring your approach to the application process.
We think you need these skills to ace In Room Dining Team Member in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in luxury hotels or restaurants. Emphasise any previous roles in in-room dining or customer service, showcasing your attention to detail and professionalism.
Craft a Compelling Cover Letter:Write a cover letter that reflects your passion for exceptional service. Mention specific experiences where you delivered outstanding guest experiences and how you embody the values of the InterContinental London Park Lane.
Highlight Key Skills:In your application, focus on skills such as communication, teamwork, and flexibility. Provide examples of how you've successfully worked in fast-paced environments and handled guest requests with discretion.
Show Enthusiasm for the Role:Express your excitement about the opportunity to work at one of London's prestigious hotels. Mention your willingness to learn and grow within the company, aligning with their commitment to personal and professional development.
How to prepare for a job interview at InterContinental Hotels Group
✨Showcase Your Passion for Service
During the interview, express your enthusiasm for providing exceptional service. Share specific examples from your past experiences where you went above and beyond to ensure guest satisfaction, as this role is all about creating memorable dining experiences.
✨Demonstrate Attention to Detail
Highlight your ability to pay attention to the finer details, which is crucial in a luxury environment. You might want to mention how you ensure that every order is presented perfectly and how you maintain cleanliness and organisation in your previous roles.
✨Communicate Effectively
Effective communication is key in this role. Be prepared to discuss how you have successfully communicated with kitchen staff and other departments in the past to ensure seamless service. This will show that you understand the importance of teamwork in delivering a 5-star experience.
✨Be Ready for Shift Flexibility
Since the job requires flexibility with shifts, be honest about your availability. Mention any previous experience working varied hours, including evenings and weekends, to demonstrate your willingness to adapt to the needs of the hotel.
