Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the In Room Dining team to deliver exceptional service and maintain high standards.
- Company: Join Six Senses, a luxury hotel brand focused on wellness and sustainability in London.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a pioneering team that values emotional hospitality and unique experiences.
- Qualifications: 3 years in luxury hospitality; a diploma is preferred but not essential.
- Other info: We welcome diverse applicants and encourage you to apply even if you don't meet every requirement.
The predicted salary is between 36000 - 60000 £ per year.
As In Room Dining Manager, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.
Duties and Responsibilities
- Assume full responsibility for the efficient operation in the following areas:
- Review bookings and plan for the smooth department operation during shifts.
- Ensure all working areas are clean, properly equipped and maintained to high standards.
- Effectively carry out service recovery or train the team to do so in the event of guest complaints.
- Responsible for training the In-Room Dining and Minibar teams to achieve excellence in service and performance.
- Conduct monthly inventory checks and ensure accurate minibar processes and charges.
- Ensure that In Room Dining amenities, menus, and wine lists remain relevant and aligned with Six Senses wellness and sustainability practices.
- Ensure prompt and efficient service according to standards.
- Prepare all mise-en-place for In Room Dining service prior to delivery.
- Maintain good knowledge of all outlet menus (food and wine) and F&B daily activities.
- Uphold Six Senses guidelines and standards of service and operation, maintaining and exceeding performance benchmarks.
- Strictly adhere to LQA standards and guest feedback.
Qualifications
- High school diploma or equivalent; at least 3 years of experience in In Room Dining or similar luxury hotel setting.
- Hospitality diploma/degree from a recognized institution is preferred.
- Knowledge of food and beverage terminology, operations, wine service, menu development, hygiene codes, and inventory control.
- Fluent in English; additional languages are preferred.
- All candidates must have the right to work in the UK; sponsorship is not available for this role.
This overview provides a general understanding of the role and responsibilities of an In Room Dining Manager at Six Senses London. It is not exhaustive and may be subject to change. Six Senses London is an equal opportunity employer. All employment terms and conditions are applied equally to all employees. If you believe you’re a great fit even if you don’t meet every single requirement, we encourage you to apply and start your journey with us today.
Contact Detail:
InterContinental Hotels Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land In Room Dining Manager - Six Senses London
✨Tip Number 1
Familiarise yourself with Six Senses' core values and mission. Understanding their focus on sustainability, wellness, and unique experiences will help you align your approach during interviews and discussions.
✨Tip Number 2
Network within the hospitality industry, especially with professionals who have experience in luxury hotel settings. Attend relevant events or join online forums to connect with others who can provide insights or even referrals.
✨Tip Number 3
Prepare to discuss specific examples from your past experience that demonstrate your ability to manage teams and handle service recovery effectively. Highlighting your problem-solving skills will be crucial.
✨Tip Number 4
Stay updated on current trends in food and beverage, particularly those related to wellness and sustainability. Being knowledgeable about these topics will show your commitment to the role and the brand's ethos.
We think you need these skills to ace In Room Dining Manager - Six Senses London
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Six Senses' values and mission. Highlight how your personal philosophy aligns with their focus on sustainability, wellness, and emotional hospitality in your application.
Tailor Your CV: Ensure your CV reflects relevant experience in In Room Dining or luxury hotel settings. Emphasise your skills in service recovery, team training, and knowledge of food and beverage operations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of Six Senses' commitment to unique guest experiences. Mention specific examples from your past roles that demonstrate your ability to meet their standards.
Proofread Your Application: Before submitting, carefully proofread your application materials for any errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at InterContinental Hotels Group
✨Understand the Brand Values
Before your interview, make sure you fully grasp the vision and values of Six Senses. They focus on sustainability, wellness, and unique experiences, so be prepared to discuss how your personal values align with theirs.
✨Showcase Your Experience
Highlight your previous experience in In Room Dining or similar luxury settings. Be ready to share specific examples of how you've handled service recovery or trained teams to achieve excellence.
✨Demonstrate Knowledge of Menus
Familiarise yourself with food and beverage terminology, as well as the latest trends in wellness and sustainability. Being able to discuss menu development and wine service will show your expertise in the field.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills, especially regarding guest complaints. Prepare scenarios where you successfully resolved issues or improved service standards in your previous roles.
