Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: As a Night Receptionist, you'll ensure guests have a fantastic stay and handle queries with flair.
- Company: Join voco Oxford Spires, a stylish hotel known for its relaxed yet attentive service.
- Benefits: Enjoy global opportunities, extensive training, subsidised childcare, and amazing discounts at hotels and stores.
- Why this job: Be part of a vibrant team focused on genuine hospitality and environmental sustainability.
- Qualifications: Passion for guest service, previous reception experience, and a willingness to learn are essential.
- Other info: Staff accommodation available and flexible shifts with a taxi subsidy for late-night hours.
The predicted salary is between 21600 - 28800 £ per year.
Hotel: Oxford Spires (OXFAR), Abingdon Road, OX1 4PS
A fantastic opportunity for a Night Receptionistto join our team in voco Oxford Spireson a Full-Time contract!
The shifts are from 22.45 to 07.00 /You will earn £13.00 per hour – equal to £27,040.00 salary.
Staff Accommodation in Oxford available!
At voco, everyone’s a host and ready to provide our guests with the relaxed but attentive stay that they desire. We are reliably different, a trusted name offering an informal, non-pretentious stay that leaves our guests with a lasting impression. With a focus on our environment, you will be greeted by environmentally conscious innovations from start to finish.
voco Oxford Spires, a stylish hotel in Oxford close to the river Thames, we are a short stroll from fascinating museums and university colleges in the city centre. At voco Oxford Spires our guest rooms offer welcoming voco flourishes.
Enjoy all-day dining in Deacons Restaurant and cocktails in Deacon’s bar with outside options for eating and drinking on the attractive terraces.
The Hotel is surrounded by gardens and if you are lucky (and quiet) you might even spot our resident family of muntjac deer.
As a Night Receptionist, you will play a vital part in delivering a superior guest experience. We take pride in the fact that we are experts in what we do and love to demonstrate this expertise to our guests with a sense of flair.
To succeed as a Night Receptionist, you will need:
- To be passionate about delivering great service and be guest focused
- Part of the role is to serve alcohol to guests as required
- Previous experience in Receptionist, Guest Relations, Concierge
- Experience with handling guests queries and complaints
- Experience using Opera PMS is a huge advantage
- To be willing to learn new things and work as part of a wide hotel team
Our Night Receptionists enjoy a range of benefits including:
Becoming part of the IHG Hotels & Resorts family, one of the world’s leading hotel companies – which means global opportunities
Extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice
Taxi subsidy for shifts starting/ending between 23:00-06:00
Subsidised childcare support
Meals whilst on duty
28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated)
We provide every employee company sick pay and life insurance
Amazing discounts for our hotels and restaurants around the world
Discounts from over 15,000 stores – all the way from retail to cinema
Don’t forget, bring your friends, and take part in our generous ‘Refer a Friend’ programme!
If you are someone who wants to join a company which favours laid-back but attentive connections with a focus on the environment, apply today to join our team as a Night Receptionist!
You must meet the legal requirements to work in the UK.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual\’s, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Who we are
Join voco hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we\’re on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco hotels
Don\’t quite meet every single requirement, but still believe you\’d be a great fit for the job? We\’ll never know unless you hit the \’Apply\’ button. Start your journey with us today.
#J-18808-Ljbffr
Hotel Night Receptionist employer: InterContinental Hotels Group
Contact Detail:
InterContinental Hotels Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Night Receptionist
✨Tip Number 1
Familiarise yourself with the voco brand and its values. Understanding their focus on relaxed yet attentive service will help you align your responses during any interviews or conversations with the hiring team.
✨Tip Number 2
Highlight any previous experience in hospitality, especially roles that involved guest interaction. Be ready to share specific examples of how you handled guest queries or complaints effectively.
✨Tip Number 3
If you have experience with Opera PMS, make sure to mention it. If not, express your willingness to learn new systems quickly, as this shows your adaptability and eagerness to contribute.
✨Tip Number 4
Prepare to discuss your passion for delivering great service. Think of instances where you went above and beyond for a guest, as this will demonstrate your commitment to the role and the company’s ethos.
We think you need these skills to ace Hotel Night Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality, particularly any roles related to reception, guest relations, or concierge services. Emphasise your customer service skills and any experience with handling guest queries and complaints.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for delivering great service. Mention specific experiences that demonstrate your ability to create a relaxed yet attentive atmosphere for guests, aligning with voco's values.
Highlight Relevant Skills: In your application, be sure to mention any experience with Opera PMS or similar systems, as this is a huge advantage. Also, include your willingness to learn and adapt, which is essential for the role.
Show Enthusiasm for the Company: Express your interest in voco hotels and their commitment to sustainability and guest experience. This will show that you are not just looking for any job, but are genuinely excited about being part of their team.
How to prepare for a job interview at InterContinental Hotels Group
✨Show Your Passion for Guest Service
Make sure to express your enthusiasm for providing excellent service during the interview. Share examples of how you've gone above and beyond for guests in previous roles, as this aligns perfectly with voco's commitment to a relaxed yet attentive experience.
✨Familiarise Yourself with Opera PMS
If you have experience using Opera PMS, be ready to discuss it in detail. If not, do some research on the system beforehand. Showing that you're willing to learn and adapt will impress the interviewers.
✨Prepare for Scenario-Based Questions
Expect questions about handling guest complaints or queries. Prepare specific scenarios from your past experiences where you successfully resolved issues, demonstrating your problem-solving skills and guest-focused approach.
✨Highlight Your Teamwork Skills
As part of a hotel team, collaboration is key. Be prepared to discuss how you've worked effectively with others in previous jobs, showcasing your ability to contribute positively to a team environment.
