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- Tasks: Engage with clients to plan and execute memorable events at our stunning hotels.
- Company: Join Kimpton Charlotte Square Hotel and InterContinental Edinburgh, known for exceptional guest experiences.
- Benefits: Enjoy a competitive salary, paid overtime, free meals, and discounts at over 6,000 hotels worldwide.
- Why this job: Be part of a vibrant team that values individuality and offers growth opportunities.
- Qualifications: Experience in a commercial team, attention to detail, and a passion for excellent service.
- Other info: Receive two paid volunteering days annually and access to mental health support.
The predicted salary is between 22700 - 30700 £ per year.
We are looking for a driven Groups and Events Executive (Full-Time) to join us at Kimpton Charlotte Square Hotel and InterContinental Edinburgh’s Cluster Commerical Team!
At Kimpton, we are all about being yourself – we pride individuality and being the best version of you. Our meticulously designed Hotel brings together traditional Edinburgh architecture with an exciting and fresh indoor feel. Whereas InterContinental Edinburgh The George Hotel, is full of culture and has been serving guests since 1881, so we know what it takes to provide an amazing guest experience and just as importantly, to ensure our Team Members are happy.
What do you need to be a Groups and Events Executive? You will build strong relationships with your clients through regular contact by telephone, e-mail and in person. You will also actively seek client feedback and sales leads wherever possible. All bookings will be made via our in-house system, creating written confirmations & function sheets.
- Liaise with clients to ensure that accurate details for each event & reservation are obtained
- To consistently deliver an excellent service to all guests and clients making enquiries or bookings at the hotel, with face to face and telephone meetings.
- Establishing client requirements and identifying how the hotel can facilitate their needs
- Responding to all Groups & Events enquiries in-line with company standard
- Ensuring enquiries are managed to maximise sales, occupancy and revenue, including up-selling equipment, F&B and relevant hotel facilities wherever possible
- Accurately inputting all enquiries into Sales and Catering system
- Compiling accurate function sheets, distributing weekly and discussing with Operations Team, accordingly, proving updates as require
- Actively working as part of a team to achieve the department objectives and budget
- Actively consider prevention, recovery, and investigation of any complaints
So, we are looking for someone who has…
- Has some experience within a commercial team – preferably within a 4 or 5* property or destination venue
- Has a high attention to detail, you can ensure that our brand standards are being met at all times and revenue maximised
- Overall, you will be willing to work within our team to embrace our service and delight our guests!
So why work for us (aside from joining an awesome team…)? Well, look no further! We can offer you…
- Financial security – £ 27,494.27 salary , guaranteed hours, paid overtime, a free meal on shift, paid holidays, subsidised unsocial hour travel support and enhanced sick pay! Plus Tronc paid monthly if in eligible role. Wagestream – a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.
- Growth and development – extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice.
- Colleague perks – worldwide discounted room rates and discounted F&B whilst on employee rate (IHG has over 6,000 hotels and growing), plus generous friends and family rate. Discounts through our portal on your supermarket shop, experiences and loads of retailers on our perks portal.
- Wellbeing – generous maternity/paternity pay, employee assistance programme available 24/7 and access to mental health first-aiders
- Hotel specific benefits – complimentary stay for you+1 in our Hotel upon successful completion of probation, generous discounts across our F&B outlets at Kimpton Charlotte Square and InterContinental Edinburgh The George Hotel plus Spa and gym discounts at our Kimpton property.
Does this sound like a team you would love to be a part of? If so, please apply today!
You must meet the legal requirements to work in the UK.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual\’s, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
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Groups and Events Executive employer: InterContinental Hotels Group
Contact Detail:
InterContinental Hotels Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Groups and Events Executive
✨Tip Number 1
Familiarise yourself with the unique offerings of both Kimpton Charlotte Square Hotel and InterContinental Edinburgh. Understanding their individual styles and services will help you tailor your conversations with potential clients, showcasing how you can meet their specific needs.
✨Tip Number 2
Network within the hospitality industry, especially with professionals who have experience in events and group bookings. Attend local events or join online forums to connect with others in the field, as personal recommendations can often lead to job opportunities.
✨Tip Number 3
Practice your communication skills, both verbal and written. As a Groups and Events Executive, you'll need to engage with clients regularly, so being able to convey information clearly and confidently will set you apart from other candidates.
✨Tip Number 4
Research common software used in event management and sales systems. Familiarity with these tools can give you an edge during interviews, demonstrating your readiness to hit the ground running and manage bookings efficiently.
We think you need these skills to ace Groups and Events Executive
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Groups and Events Executive position. Tailor your application to highlight relevant experience and skills that align with what Kimpton is looking for.
Craft a Personalised Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention specific aspects of Kimpton's values and culture that resonate with you, and explain how your background makes you a great fit for their team.
Highlight Relevant Experience: In your CV, focus on any previous experience in event management or customer service, especially within a hotel or hospitality setting. Use quantifiable achievements to demonstrate your ability to build client relationships and manage bookings effectively.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the Groups and Events Executive role.
How to prepare for a job interview at InterContinental Hotels Group
✨Know the Company Culture
Before your interview, take some time to understand Kimpton's unique culture and values. They pride themselves on individuality and providing an excellent guest experience, so be prepared to discuss how your personal style aligns with their ethos.
✨Demonstrate Your Attention to Detail
As a Groups and Events Executive, attention to detail is crucial. Be ready to share examples from your past experiences where your meticulous nature helped in planning successful events or managing client relationships.
✨Prepare for Client Interaction Scenarios
Since the role involves building strong relationships with clients, think of scenarios where you successfully managed client expectations or resolved issues. This will showcase your interpersonal skills and ability to deliver excellent service.
✨Showcase Your Team Spirit
Kimpton values teamwork, so be prepared to discuss how you've collaborated with others in previous roles. Highlight any experiences where you contributed to team objectives or supported colleagues in achieving common goals.
