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- Tasks: Welcome guests, manage check-ins/outs, and handle inquiries with a smile.
- Company: Join the prestigious InterContinental Hotels Group in Glasgow.
- Benefits: Earn £13.16 per hour, enjoy paid holidays and global hotel discounts.
- Other info: Flexible 40-hour work week, including weekends, in a vibrant hotel environment.
- Why this job: Be part of a 5★ hotel experience and create memorable stays for guests.
- Qualifications: Experience in a 4/5-star hotel and a passion for customer service.
The predicted salary is between 27400 - 27400 £ per year.
InterContinental Hotels Group is hiring a Front Office Receptionist in Glasgow. You will ensure a warm welcome for guests, manage check-ins and check-outs, and handle inquiries while promoting loyalty programs.
The ideal candidate has experience in a 4/5-star hotel and can work 40 hours per week, including weekends.
The role offers financial security with a salary of £13.16 per hour plus benefits like paid holidays and employee discounts at their hotels worldwide.
Front Office Host – 5★ Hotel, Guest Concierge in Glasgow employer: InterContinental Hotels Group
Contact Detail:
InterContinental Hotels Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Office Host – 5★ Hotel, Guest Concierge in Glasgow
✨Tip Number 1
Network like a pro! Reach out to friends or acquaintances in the hospitality industry. They might know about openings or even put in a good word for you.
✨Tip Number 2
Practice your interview skills! Role-play common questions with a friend or in front of the mirror. Confidence is key, especially when you're aiming for that 5★ hotel vibe.
✨Tip Number 3
Show off your personality! When you get the chance to meet potential employers, let your passion for hospitality shine through. A warm smile and genuine enthusiasm can set you apart.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and it’s the best way to ensure your application gets noticed.
We think you need these skills to ace Front Office Host – 5★ Hotel, Guest Concierge in Glasgow
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a touch of warmth and friendliness that reflects the welcoming atmosphere we create for our guests.
Tailor Your Experience: Make sure to highlight your experience in 4/5-star hotels. We’re looking for someone who knows the ins and outs of guest service, so be specific about your previous roles and how they relate to the Front Office Host position.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at InterContinental Hotels Group
✨Know Your Hotel Inside Out
Before the interview, make sure you research InterContinental Hotels Group thoroughly. Familiarise yourself with their values, services, and loyalty programmes. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your Customer Service Skills
As a Front Office Host, your ability to provide exceptional customer service is key. Prepare examples from your past experiences in 4/5-star hotels where you went above and beyond for guests. This will demonstrate your capability to create a warm welcome and handle inquiries effectively.
✨Dress to Impress
First impressions matter, especially in the hospitality industry. Dress smartly and professionally for your interview. A polished appearance reflects your understanding of the role and the standards expected at a luxury hotel.
✨Prepare Questions to Ask
Interviews are a two-way street. Prepare thoughtful questions about the hotel's culture, team dynamics, and growth opportunities. This shows that you're not just interested in the job, but also in how you can contribute to and grow within the company.