Front Desk & Guest Experience Host (4/5★ Hotel) in Glasgow

Front Desk & Guest Experience Host (4/5★ Hotel) in Glasgow

Glasgow Full-Time 22000 - 28000 £ / year (est.) No working from home possible
InterContinental Hotels Group

At a Glance

  • Tasks: Check in/out guests and enhance their experiences with warm hospitality.
  • Company: Join the vibrant team at Voco Grand Central Hotel in Glasgow.
  • Benefits: Enjoy a competitive salary, growth opportunities, and unique employee perks.
  • Other info: Dynamic work environment with a focus on guest satisfaction.
  • Why this job: Be part of a sustainable hospitality team that values your interpersonal skills.
  • Qualifications: Prior hotel experience and knowledge of Opera system preferred.

The predicted salary is between 22000 - 28000 £ per year.

InterContinental Hotels Group is hiring a Full Time Front Office Receptionist for the Voco Grand Central Hotel in Glasgow. In this role, you will check in and out guests, manage inquiries, and enhance guests' experiences by providing warm hospitality.

Candidates must have prior hotel experience, preferably with Opera system knowledge, and possess strong interpersonal skills. A commitment to sustainability and a welcoming demeanor are essential.

The role offers financial security with a competitive salary, growth opportunities, and unique employee perks.

Front Desk & Guest Experience Host (4/5★ Hotel) in Glasgow employer: InterContinental Hotels Group

InterContinental Hotels Group is an exceptional employer, offering a vibrant work culture at the Voco Grand Central Hotel in Glasgow, where employees are valued for their contributions to guest experiences. With a commitment to sustainability and a focus on personal growth, team members enjoy competitive salaries, unique perks, and opportunities for career advancement in the hospitality industry.

InterContinental Hotels Group

Contact Details:

InterContinental Hotels Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Front Desk & Guest Experience Host (4/5★ Hotel) in Glasgow

Tip Number 1

Network like a pro! Reach out to friends or former colleagues in the hospitality industry. They might know about openings at places like the Voco Grand Central Hotel and can put in a good word for you.

Tip Number 2

Show off your personality! When you get that interview, let your warm hospitality shine through. Remember, they’re looking for someone who can enhance guests' experiences, so be yourself and show them how you can bring that welcoming vibe.

Tip Number 3

Brush up on your Opera system skills! If you’ve got experience with it, great! If not, consider a quick online course or tutorial. Being familiar with the tools of the trade will definitely give you an edge.

Tip Number 4

Apply through our website! We make it super easy for you to find and apply for jobs like the Front Desk & Guest Experience Host. Plus, you’ll be the first to know about new opportunities that pop up!

We think you need these skills to ace Front Desk & Guest Experience Host (4/5★ Hotel) in Glasgow

Hotel Experience
Opera System Knowledge
Interpersonal Skills
Hospitality Skills
Customer Service
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Show Off Your Experience:Make sure to highlight any previous hotel experience you have, especially if you've worked with the Opera system. We want to see how your background aligns with the role, so don’t hold back!

Be Personable:Since this role is all about enhancing guest experiences, let your warm and welcoming personality shine through in your application. Use friendly language that reflects your interpersonal skills.

Commit to Sustainability:If you have any experience or passion for sustainability, mention it! We value candidates who share our commitment to eco-friendly practices, so let us know how you can contribute.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at the Voco Grand Central Hotel!

How to prepare for a job interview at InterContinental Hotels Group

Know Your Hotel Stuff

Make sure you brush up on your knowledge of the hotel industry, especially the Voco Grand Central Hotel. Familiarise yourself with their services, values, and any recent news. This shows genuine interest and helps you connect your experience to their specific needs.

Show Off Your People Skills

As a Front Desk & Guest Experience Host, strong interpersonal skills are key. Prepare examples from your past roles where you’ve gone above and beyond for guests. Think about how you can demonstrate your warm hospitality and commitment to enhancing guest experiences.

Get Comfortable with Opera

If you have experience with the Opera system, be ready to discuss it! If not, do a bit of research or even a quick tutorial online. Being able to talk about how you would handle check-ins and inquiries using this system can set you apart from other candidates.

Embrace Sustainability

InterContinental Hotels Group values sustainability, so think about how you can contribute to this goal. Prepare to discuss any previous experiences or ideas you have that align with sustainable practices in hospitality. This will show that you’re not just a fit for the role, but also for the company’s ethos.