Floor & Bar Supervisor in Glasgow

At voco Grand Central Hotel, we are looking for our next Floor & Bar Supervisor to join us in creating a warm voco welcome for our guests in the Central Champagne Bar. Our locally curated voco Grand Central stands strong in Glasgow’s city centre, bringing together un-stuffy service and a warm Glasgow welcome to our business and leisure guests alike. Holding the biggest ballroom in Scotland with natural light and our iconic award-winning Champagne Central Bar, our Hotel is full of over 140 years of culture, history, and storytelling with our relaxing spaces for guests to enjoy.

Are you a natural host with strong leadership skills and a love for hospitality? We’re looking for someone who can own the floor, lead a team, jump on the bar using their mixology skills to create amazing cocktails and bring great energy to every shift.

What you’ll do:

• Lead a smooth and efficient floor and bar service in a dynamic, high-volume environment.
• Set the tone, greet guests, create a warm atmosphere, and deliver top-tier service.
• Motivate and support a large team, lead by example, always.
• Keep the energy high and the service seamless.

We’re looking for someone who:

• Has solid experience of team leadership in a busy bar or restaurant within a 4 or 5* hotel.
• Has availability to work 5 shifts per week including weekends and bank holidays (evening availability is essential).
• Communicates clearly and confidently under pressure and can motivate the team if the going gets tough.
• Thrives in a fast-paced setting and keeps things running like clockwork.
• Has extensive knowledge of cocktails and keeps up to date with the latest trends.
• Loves people and knows how to make guests feel welcome and looked after ensuring they are having a uniquely personal experience.
• Has a flexible approach to shifts and is willing to learn new things and work as part of our wider Hotel team.

Benefits:

• Financial security – £14.78 per hour (£30,740.40 per annum FTE), guaranteed hours, paid overtime, a free meal on shift, paid holidays, subsidised unsocial hour travel support and enhanced sick pay! Plus, Tronc paid monthly if in eligible role.
• Wagestream – a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.
• Growth and development – extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice.
• Colleague perks – worldwide discounted room rates and discounted F&B whilst on employee rate (IHG has over 6,000 hotels and growing), plus generous friends and family rate.
• Discounts through our portal on your supermarket shop, experiences and loads of retailers on our perk’s portal.
• Wellbeing – generous maternity/paternity pay, employee assistance programme available 24/7 and access to mental health first-aiders.
• Hotel specific benefits – generous discounts in our Champagne Bar (must be booked in line with process) plus a variety of different gifts on milestone occasions to celebrate with you.

Are you ready to lead from the front and be our next Floor & Bar Supervisor? If so, we would love to hear from you. You must meet the legal requirements to work in the UK.

IHG has been recognised as a “Best Employer 2025” in the UK by Mercer. As a Disability Confident Committed Employer, we are committed to providing an inclusive and accessible recruitment process. Please let us know if you require any adjustments or support at any stage, and your recruiter will assist you accordingly. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.