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- Tasks: Lead the guest services team and ensure exceptional service at Hotel Indigo Gloucester.
- Company: Join InterContinental Hotels Group, a leader in hospitality with a focus on guest experience.
- Benefits: Earn £14.31 per hour, enjoy 28-33 days holiday, sick pay, and training opportunities.
- Other info: Great career advancement opportunities in a supportive environment.
- Why this job: Be part of a dynamic team and create memorable experiences for guests every day.
- Qualifications: Relevant hospitality experience and a passion for delivering excellent service.
The predicted salary is between 29700 - 29700 £ per year.
InterContinental Hotels Group is seeking a Front Office Team Leader at Hotel Indigo Gloucester to support the guest services team and provide exceptional service. The role is full-time and offers a competitive salary of £14.31 per hour, with career advancement opportunities and extensive benefits including 28 to 33 days holiday, company sick pay, and training.
Candidates should have relevant experience in hospitality and a passion for service excellence. Join our team and contribute to a memorable guest experience!
Front Office Team Leader — Global Growth & Perks employer: InterContinental Hotels Group
Contact Detail:
InterContinental Hotels Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Office Team Leader — Global Growth & Perks
✨Tip Number 1
Network like a pro! Reach out to current or former employees at InterContinental Hotels Group on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common hospitality scenarios. Think about how you’d handle guest complaints or enhance their experience. We want to show that we’re ready to provide exceptional service right from the start!
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Let’s make sure we look sharp and professional when we walk into that interview. It shows we care about the role and the guests!
✨Tip Number 4
Follow up after the interview! A quick thank-you email can set us apart from other candidates. It shows our enthusiasm for the role and keeps us fresh in their minds. Plus, it’s just good manners!
We think you need these skills to ace Front Office Team Leader — Global Growth & Perks
Some tips for your application 🫡
Show Your Passion for Service: When writing your application, let your passion for hospitality shine through. We want to see how much you care about providing exceptional service and creating memorable experiences for guests.
Highlight Relevant Experience: Make sure to showcase any relevant experience you have in the hospitality industry. We’re looking for candidates who can hit the ground running, so don’t be shy about sharing your achievements and skills!
Tailor Your Application: Take a moment to tailor your application specifically for the Front Office Team Leader role. We appreciate when candidates take the time to align their skills and experiences with what we’re looking for in this position.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Hotel Indigo Gloucester!
How to prepare for a job interview at InterContinental Hotels Group
✨Know Your Stuff
Before the interview, make sure you research InterContinental Hotels Group and Hotel Indigo Gloucester. Understand their values, mission, and what makes them stand out in the hospitality industry. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Showcase Your Experience
Prepare specific examples from your past roles in hospitality that highlight your skills in guest services and team leadership. Think about times when you went above and beyond for a guest or successfully led a team through a busy period. These stories will demonstrate your passion for service excellence.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the team dynamics, training opportunities, and how success is measured in the Front Office Team Leader role. This shows that you’re not just looking for any job, but that you’re keen on contributing to their success.
✨Dress the Part
First impressions matter, especially in hospitality. Dress smartly and professionally for your interview. It reflects your understanding of the industry standards and your respect for the opportunity. Plus, it’ll boost your confidence as you walk into the room!