At a Glance
- Tasks: Lead the front office team and ensure exceptional guest experiences at a luxury hotel.
- Company: Join the prestigious InterContinental Hotels Group in a prime London location.
- Benefits: Enjoy competitive salary, paid overtime, and extensive benefits.
- Other info: Great opportunity for career growth in the hospitality industry.
- Why this job: Be part of a dynamic team in a luxury setting and make guests feel special.
- Qualifications: 2 years of front office experience with supervisory skills; Opera PMS knowledge is a must.
The predicted salary is between 35000 - 45000 £ per year.
InterContinental Hotels Group is seeking a Front Office Team Leader for their London Park Lane location. The role includes supervising day-to-day operations at the reception, inspiring the team, and managing guest inquiries and reservations.
Candidates should have a minimum of 2 years experience in hotel front office roles with supervisory experience preferred. Knowledge of Opera PMS is essential.
The position offers competitive salary, paid overtime, and extensive benefits.
Front Office Team Lead – Luxury London Hotel employer: InterContinental Hotels Group
InterContinental Hotels Group is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and growth. Located in the heart of London, our luxury hotel provides extensive benefits, including competitive salaries and paid overtime, while fostering an environment where team members can thrive and develop their careers in the hospitality industry.
Contact Details:
InterContinental Hotels Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Front Office Team Lead – Luxury London Hotel
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who work at luxury hotels. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for hospitality shine through. Share stories that highlight your experience and how you’ve inspired teams in the past.
✨Tip Number 3
Research the hotel! Knowing the ins and outs of the InterContinental Hotels Group and their values will help you tailor your responses during interviews. It shows you’re genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles like the Front Office Team Lead. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Front Office Team Lead – Luxury London Hotel
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in hotel front office roles. We want to see how your skills align with the responsibilities of supervising operations and managing guest inquiries.
Showcase Your Leadership Skills:As a Front Office Team Leader, inspiring your team is key. Use your application to demonstrate your supervisory experience and any examples of how you've motivated others in previous roles.
Highlight Your Technical Know-How:Since knowledge of Opera PMS is essential, don’t forget to mention your experience with it. If you’ve used similar systems, let us know how that experience can translate to this role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at our luxury London hotel.
How to prepare for a job interview at InterContinental Hotels Group
✨Know Your Stuff
Make sure you’re familiar with the Opera PMS system. Brush up on its features and functionalities, as you might be asked to demonstrate your knowledge during the interview. Being able to discuss how you've used it in past roles will show you're ready for the job.
✨Show Your Leadership Skills
As a Front Office Team Lead, you'll need to inspire your team. Prepare examples of how you've successfully led a team in the past. Think about challenges you faced and how you motivated your colleagues to overcome them. This will highlight your supervisory experience.
✨Customer Service is Key
InterContinental Hotels Group values exceptional guest experiences. Be ready to share stories about how you've handled guest inquiries or complaints effectively. Show that you understand the importance of customer service in the hospitality industry.
✨Dress to Impress
First impressions matter, especially in a luxury hotel setting. Dress smartly and professionally for your interview. It shows respect for the company and the role you’re applying for, and it sets the tone for a positive conversation.
