Front Office Porter — Guest Concierge & Luggage Support
Front Office Porter — Guest Concierge & Luggage Support

Front Office Porter — Guest Concierge & Luggage Support

Full-Time 12 - 16 £ / hour (est.) No home office possible
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At a Glance

  • Tasks: Provide friendly assistance to guests and support the Concierge team.
  • Company: Leading hotel chain with a focus on service and guest experience.
  • Benefits: Earn £12.60 per hour, enjoy hotel discounts, and a supportive culture.
  • Why this job: Join a dynamic team and make guests feel welcome in a vibrant environment.
  • Qualifications: Warm personality and preferably some experience in hospitality.

The predicted salary is between 12 - 16 £ per hour.

A leading hotel chain is offering a position as a Front Office Porter in Edinburgh. You will provide guests with friendly assistance and support the Concierge team. The role requires a warm personality, commitment to service, and experience in a similar environment is preferred. You will earn £12.60 per hour and enjoy various perks, including hotel discounts and a supportive workplace culture focused on growth and connection.

Front Office Porter — Guest Concierge & Luggage Support employer: InterContinental Hotels Group

Join a leading hotel chain in Edinburgh as a Front Office Porter, where you'll be part of a vibrant team dedicated to providing exceptional guest experiences. With a focus on employee growth and a supportive workplace culture, you will enjoy competitive pay, hotel discounts, and the opportunity to connect with colleagues and guests alike, making every day rewarding and meaningful.
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Contact Detail:

InterContinental Hotels Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front Office Porter — Guest Concierge & Luggage Support

Tip Number 1

Network like a pro! Reach out to friends or acquaintances in the hospitality industry. They might know about openings or even put in a good word for you, which can make all the difference.

Tip Number 2

Show off your personality! When you get to the interview stage, let your warm and friendly nature shine through. Remember, they’re looking for someone who fits into their supportive workplace culture.

Tip Number 3

Research the hotel chain! Knowing their values and what makes them tick will help you tailor your responses during interviews. Plus, it shows you’re genuinely interested in being part of their team.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, we’ve got loads of resources to help you prepare for interviews and stand out from the crowd.

We think you need these skills to ace Front Office Porter — Guest Concierge & Luggage Support

Customer Service Skills
Communication Skills
Warm Personality
Teamwork
Attention to Detail
Problem-Solving Skills
Time Management
Adaptability
Experience in Hospitality

Some tips for your application 🫡

Show Your Personality: When writing your application, let your warm personality shine through! We want to see how you connect with guests and your commitment to service. A friendly tone can make all the difference.

Highlight Relevant Experience: If you've worked in a similar environment before, make sure to mention it! We love seeing how your past experiences can contribute to our team and enhance guest satisfaction.

Tailor Your Application: Don’t just send a generic application. Take a moment to tailor your CV and cover letter to the Front Office Porter role. We appreciate when candidates show they’ve done their homework about us and the position.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in Edinburgh!

How to prepare for a job interview at InterContinental Hotels Group

Show Your Warm Personality

As a Front Office Porter, your personality is key! Make sure to showcase your friendly and approachable nature during the interview. Smile, maintain eye contact, and engage with the interviewer as if they were a guest.

Know the Hotel Inside Out

Do your homework on the hotel chain. Familiarise yourself with their values, services, and any recent news. This will not only impress the interviewer but also show your genuine interest in being part of their team.

Highlight Relevant Experience

If you have previous experience in hospitality or customer service, be ready to discuss it! Share specific examples of how you've provided excellent service or handled challenging situations, as this will demonstrate your capability for the role.

Ask Thoughtful Questions

Prepare a few questions to ask at the end of the interview. Inquire about the team culture, opportunities for growth, or what a typical day looks like for a Front Office Porter. This shows your enthusiasm and helps you gauge if the role is right for you.

Front Office Porter — Guest Concierge & Luggage Support
InterContinental Hotels Group
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