Front Office Leader — Luxury 24/7 Hotel, Growth & Perks

Front Office Leader — Luxury 24/7 Hotel, Growth & Perks

Full-Time 35000 - 45000 £ / year (est.) No working from home possible
InterContinental Hotels Group

At a Glance

  • Tasks: Lead a team to create unforgettable guest experiences in a luxury hotel.
  • Company: Join the prestigious InterContinental Hotels Group at Canary Riverside Plaza London.
  • Benefits: Enjoy competitive salary, growth opportunities, and exclusive employee perks.
  • Other info: Exciting career growth in a vibrant luxury environment.
  • Why this job: Be part of a dynamic team that values exceptional service and personal development.
  • Qualifications: Strong leadership skills and experience in hotel operations are essential.

The predicted salary is between 35000 - 45000 £ per year.

InterContinental Hotels Group is seeking a Front Office Manager for the new Canary Riverside Plaza London hotel. This role emphasizes managing a team to deliver exceptional guest experiences in a luxury environment.

The successful candidate will possess strong leadership skills, a passion for people, and demonstrated experience in hotel operations, ensuring guest satisfaction and service recovery.

IHG offers a competitive salary, growth opportunities, and a range of employee perks.

Front Office Leader — Luxury 24/7 Hotel, Growth & Perks employer: InterContinental Hotels Group

InterContinental Hotels Group is an exceptional employer, offering a vibrant work culture that prioritises employee growth and development within the luxury hospitality sector. Located in the prestigious Canary Riverside Plaza, our team enjoys competitive salaries, comprehensive perks, and the opportunity to create memorable guest experiences in a dynamic environment that values leadership and passion for service.

InterContinental Hotels Group

Contact Details:

InterContinental Hotels Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Front Office Leader — Luxury 24/7 Hotel, Growth & Perks

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like InterContinental Hotels Group. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to InterContinental Hotels Group

Don't be shy about reaching out to InterContinental Hotels Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Front Office Leader — Luxury 24/7 Hotel, Growth & Perks

Leadership Skills
Guest Experience Management
Hotel Operations
Service Recovery
Team Management
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about InterContinental Hotels Group and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at InterContinental Hotels Group

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!