At a Glance
- Tasks: Deliver warm, attentive service across all hotel areas and support various dining experiences.
- Company: Join voco Grand Central Hotel, a vibrant place with a unique charm in Glasgow.
- Benefits: Earn £12.60 per hour, enjoy paid holidays, free meals, and discounts at over 6,000 hotels.
- Why this job: Be part of a friendly team creating memorable guest experiences in a dynamic environment.
- Qualifications: Great attention to detail and a positive attitude; experience in hospitality is a plus but not essential.
- Other info: Opportunities for career growth, extensive training, and a focus on sustainability.
The predicted salary is between 26208 - 26208 £ per year.
Hotel: Grand Central Glasgow (GLAGS), 99 Gordon Street, G1 3SF
At voco Grand Central Hotel we are looking for our next Full Time F&B Team Member to join us in creating a warm voco welcome for our guests!
Our locally curated voco Grand Central stands strong in Glasgow’s city centre, bringing together un-stuffy service and a warm Glasgow welcome to our business and leisure guests alike. Holding the biggest ballroom in Scotland with natural light and our iconic award-winning Champagne Central Bar, our Hotel is full of over 140 years of culture, history, and storytelling with our relaxing spaces for guests to enjoy.
Are you friendly, professional, and reliable?
Join our front-of-house team and help us deliver exceptional guest experiences — from brunch and afternoon tea to dinner service and cocktails at the bar.
What you\’ll do:
- Provide warm, attentive service across all areas of the hotel.
- Support brunch, afternoon tea, dinner, and bar service.
- Ensure guests feel welcome, comfortable, and looked after.
- Work closely with a supportive team in a fast-paced environment.
We’re looking for someone who:
- Is available to work full time (40hours per week) including evenings and weekends.
- Has great attention to detail.
- Thrives in a busy, guest-focused setting.
- Brings positive energy, teamwork, and professionalism to every shift.
- Has experience in a hotel, bar, or restaurant — but it’s not essential!
As an F&B Team Member at voco, we offer you the following benefits…
- Financial security– £12.60 per hour (£26,208 per annum), guaranteed hours, paid overtime, a free meal on shift, paid holidays, subsidised unsocial hour travel support and enhanced sick pay! Plus, Tronc paid monthly if in eligible role.
- Wagestream – a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.
- Growth and development– extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice.
- Colleague perks – worldwide discounted room rates and discounted F&B whilst on employee rate (IHG has over 6,000 hotels and growing), plus generous friends and family rate. Discounts through our portal on your supermarket shop, experiences and loads of retailers on our perk’s portal.
- Wellbeing– generous maternity/paternity pay, employee assistance programme available 24/7 and access to mental health first-aiders.
- Hotel specific benefits– generous discounts in our Champagne Bar (*must be booked in line with process) plus a variety of different gifts on milestone occasions to celebrate with you!
If you are someone who wants to join a company which favours laid-back but attentive connections with a focus on the environment, apply today! Check out our Instagram page @vocograndcentral to see more.
You must meet the legal requirements to work in the UK.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual\’s, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Who we are
Join voco hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we\’re on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco hotels
Don\’t quite meet every single requirement, but still believe you\’d be a great fit for the job? We\’ll never know unless you hit the \’Apply\’ button. Start your journey with us today.
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F&B Team Member employer: InterContinental Hotels Group
Contact Detail:
InterContinental Hotels Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Team Member
✨Tip Number 1
Get to know the hotel! Before your interview, check out voco Grand Central's vibe on social media. This will help you connect with the team and show that you're genuinely interested in being part of their unique culture.
✨Tip Number 2
Practice your people skills! As an F&B Team Member, you'll be all about creating a warm welcome. Role-play with friends or family to nail down how you'd handle different guest scenarios. Confidence is key!
✨Tip Number 3
Dress to impress! When you show up for your interview, make sure you look the part. A smart, professional appearance will help you stand out and show that you take the opportunity seriously.
✨Tip Number 4
Don't hesitate to apply through our website! If you think you’d fit right in at voco, hit that 'Apply' button. We want to see your application and get to know you better!
We think you need these skills to ace F&B Team Member
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and professional side. Remember, we’re all about creating a warm voco welcome!
Tailor Your Application: Make sure to tailor your application to the F&B Team Member role. Highlight any relevant experience in hospitality, even if it’s not from a hotel. We love seeing how your skills can contribute to our team!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key skills and experiences stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position there!
How to prepare for a job interview at InterContinental Hotels Group
✨Know the Hotel Inside Out
Before your interview, take some time to research voco Grand Central Hotel. Familiarise yourself with its history, unique features, and the services it offers. This will not only impress your interviewers but also help you understand how you can contribute to creating that warm voco welcome for guests.
✨Showcase Your People Skills
As an F&B Team Member, your ability to connect with guests is crucial. Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to make someone feel welcome or resolved a guest's issue effectively.
✨Demonstrate Team Spirit
Teamwork is key in a fast-paced environment like a hotel. Be ready to discuss your experiences working in teams, highlighting how you support your colleagues and contribute to a positive atmosphere. Mention any specific instances where your teamwork made a difference during busy shifts.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and opportunities for growth within voco. This shows your genuine interest in the position and helps you gauge if the hotel is the right fit for you.