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- Tasks: Lead and execute exciting banquet events, ensuring smooth operations and guest satisfaction.
- Company: Join Kimpton Tsim Sha Tsui, a vibrant hotel known for its innovative dining experiences.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a passionate team creating memorable experiences in a lively setting.
- Qualifications: 6 years in event management, a relevant degree, and strong communication skills required.
- Other info: Fluency in Cantonese is essential; Mandarin is a bonus. Apply now to start your journey!
The predicted salary is between 36000 - 60000 £ per year.
Hotel: Hong Kong TST (HKGKH), 11 Middle Road, Tsim Sha Tsui, Kowloon
As the Events Service Manager for Kimpton Tsim Sha Tsui Hong Kong, you will create an exciting, innovative, and memorable dining experience for all guests. Lead a well-rounded and knowledgeable front-of-house team. Proper guest service requires a staff that is thoroughly trained in service etiquette, product knowledge, and makes every effort to meet the needs of each and every guest.
A little taste of your day-to-day:
- Leading the set-up and execution of all banquet events and private functions
- Acting as the primary liaison between operations, kitchen, and event planners
- Ensuring all functions run smoothly on time, and above expectations
- Motivating and coordinating a dynamic team of banquet associates
- Overseeing cleanliness, safety, and presentation standards at all times
- Contributing to post-event feedback and performance reporting
What we need from you:
- A minimum of 6 years’ solid experience in banquet or event service management
- A bachelor’s degree in hospitality management, restaurant management, culinary management, or equivalent
- Ability to manage high-pressure events with multiple moving parts
- Collaborative mindset and calm leadership style
- Attention to detail and a passion for hosting exceptional events
- Strong organizational and communication skills
- Excellent command in both English and Chinese (Cantonese is a must; Mandarin is a plus), speaking and writing; additional language skills are an advantage
- Proficiency in Microsoft Office
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Events Service Manager (Banquet Manager) employer: InterContinental Hotels Group
Contact Detail:
InterContinental Hotels Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Events Service Manager (Banquet Manager)
✨Tip Number 1
Familiarise yourself with the specific dining and event culture at Kimpton Tsim Sha Tsui. Understanding their unique approach to guest experiences will help you align your vision with theirs during interviews.
✨Tip Number 2
Network with current or former employees of Kimpton hotels, especially those in event management roles. They can provide valuable insights into the company culture and expectations, which can give you an edge.
✨Tip Number 3
Prepare to discuss specific examples from your past experience that demonstrate your ability to manage high-pressure events. Highlight your leadership style and how you've motivated teams in challenging situations.
✨Tip Number 4
Brush up on your language skills, particularly Cantonese, as it's a must for this role. Being able to communicate effectively with both guests and staff in their preferred language can set you apart from other candidates.
We think you need these skills to ace Events Service Manager (Banquet Manager)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in banquet or event service management. Emphasise your leadership skills and any specific achievements that demonstrate your ability to manage high-pressure events.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the role. Mention your experience with leading teams and ensuring exceptional guest experiences, and how you can contribute to the Kimpton Tsim Sha Tsui.
Highlight Language Proficiency: Since excellent command of English and Cantonese is required, make sure to clearly state your language skills in both your CV and cover letter. If you have additional language skills, mention them as well.
Showcase Relevant Skills: In your application, highlight your organisational and communication skills. Provide examples of how you've successfully coordinated events and motivated teams in previous roles to demonstrate your fit for the position.
How to prepare for a job interview at InterContinental Hotels Group
✨Showcase Your Experience
Be prepared to discuss your previous roles in banquet or event service management. Highlight specific examples where you successfully led events, managed teams, and ensured guest satisfaction.
✨Demonstrate Leadership Skills
Since the role requires motivating a team, share instances where you've effectively coordinated staff during high-pressure situations. Emphasise your calm leadership style and how it contributed to successful events.
✨Communicate Clearly
Strong communication skills are essential for this position. Practice articulating your thoughts clearly and confidently, especially when discussing your approach to liaising between operations, kitchen, and event planners.
✨Prepare for Language Proficiency Questions
Given the requirement for English and Cantonese proficiency, be ready to demonstrate your language skills. You might be asked to converse in both languages during the interview, so practice common hospitality scenarios.
