Luxury Concierge: Personal Guest Experience & City Insider in Edinburgh
Luxury Concierge: Personal Guest Experience & City Insider

Luxury Concierge: Personal Guest Experience & City Insider in Edinburgh

Edinburgh Full-Time 28800 - 43200 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Enhance guest experiences with personalised service and local insights.
  • Company: Luxury hotel brand in Edinburgh known for exceptional service.
  • Benefits: Competitive perks and opportunities for career progression.
  • Why this job: Create memorable luxury experiences and be a city insider.
  • Qualifications: Background in hotel guest services and a passion for hospitality.
  • Other info: Join a dynamic team dedicated to excellence in guest service.

The predicted salary is between 28800 - 43200 Β£ per year.

A luxury hotel brand in Edinburgh seeks a Concierge to enhance guest experiences by providing personalized service and local insights.

Responsibilities include:

  • Being the first point of contact
  • Handling guest queries
  • Offering recommendations for dining and activities

Ideal candidates should have a background in hotel guest services and a passion for creating memorable luxury experiences. Competitive perks and career progression opportunities are provided.

Luxury Concierge: Personal Guest Experience & City Insider in Edinburgh employer: InterContinental Hotels Group

Join a prestigious luxury hotel brand in the heart of Edinburgh, where we pride ourselves on delivering exceptional guest experiences through personalised service and local expertise. Our vibrant work culture fosters collaboration and creativity, offering competitive perks and ample opportunities for career progression, making it an ideal environment for those passionate about hospitality and luxury service.
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Contact Detail:

InterContinental Hotels Group Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Luxury Concierge: Personal Guest Experience & City Insider in Edinburgh

✨Tip Number 1

Network like a pro! Connect with people in the luxury hospitality scene, especially in Edinburgh. Attend events or join online groups where you can meet potential employers and fellow concierges.

✨Tip Number 2

Show off your local knowledge! When chatting with hiring managers, share your favourite spots in Edinburgh for dining and activities. This will demonstrate your passion for creating memorable experiences.

✨Tip Number 3

Practice your pitch! Be ready to explain how your background in hotel guest services makes you the perfect fit for the role. Keep it engaging and personal – let your personality shine through!

✨Tip Number 4

Apply through our website! We make it easy for you to showcase your skills and passion for luxury service. Plus, it’s a great way to stand out from the crowd and get noticed by the right people.

We think you need these skills to ace Luxury Concierge: Personal Guest Experience & City Insider in Edinburgh

Personalised Service
Local Knowledge
Guest Relations
Communication Skills
Problem-Solving Skills
Attention to Detail
Customer Service
Recommendation Skills
Hospitality Experience
Interpersonal Skills
Time Management
Adaptability

Some tips for your application 🫑

Show Your Passion for Luxury Service: When writing your application, let your enthusiasm for creating memorable experiences shine through. We want to see how your background in hotel guest services has shaped your approach to providing top-notch service.

Personalise Your Application: Tailor your application to reflect the specific role of a Luxury Concierge. Mention any relevant experiences that highlight your ability to handle guest queries and provide local insights, as this is key to impressing us.

Highlight Your Local Knowledge: As a city insider, your knowledge of Edinburgh will be invaluable. Share any tips or recommendations you have for dining and activities in the area to demonstrate your expertise and passion for the city.

Apply Through Our Website: We encourage you to apply directly through our website. This not only streamlines the process but also shows us that you're genuinely interested in joining our team. Plus, it’s super easy!

How to prepare for a job interview at InterContinental Hotels Group

✨Know Your Luxury

Familiarise yourself with the luxury hotel brand and its unique offerings. Research their services, values, and any recent news. This will help you demonstrate your genuine interest and understanding of what makes them stand out in the hospitality industry.

✨Showcase Your Local Knowledge

As a Concierge, local insights are key! Prepare a list of top dining spots, activities, and hidden gems in Edinburgh. Be ready to share your recommendations during the interview, showing that you can provide personalised experiences for guests.

✨Practice Your People Skills

Since you'll be the first point of contact for guests, practice your communication skills. Role-play common guest scenarios with a friend or family member. This will help you feel more confident in handling queries and providing exceptional service.

✨Highlight Your Passion for Hospitality

Share specific examples from your past experiences that showcase your dedication to creating memorable guest experiences. Whether it’s a time you went above and beyond for a guest or a creative solution you provided, these stories will illustrate your passion for the role.

Luxury Concierge: Personal Guest Experience & City Insider in Edinburgh
InterContinental Hotels Group
Location: Edinburgh
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